Five Guys logo

Crew Member - 0213

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $1.00
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Work Schedule

Flexible
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Benefits

Flexible Hours
opportunities for career growth
fun work environment
competitive base pay
bonus potential
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys Burgers and Fries is a renowned fast-casual restaurant chain praised for its fresh ingredients, exceptional food quality, and dedicated customer service. Established as a family-owned business, Five Guys has earned the title of the #1 burger in America, not only for the quality of its delicious menu items but also for the exceptional work environment it fosters. With no freezers in any of its restaurants, Five Guys is committed to serving fresh, high-quality food prepared in a clean, safe environment. The open kitchen design allows customers to see the food preparation process, promoting transparency and customer trust. The company culture is vibrant, lively, and team-oriented, with classic rock music filling the air and encouraging a fun, engaging workplace where employees can sing along and enjoy their time on the job. This unique work environment makes Five Guys more than just a restaurant; it is a community where employees collaborate closely, rotating through various roles including register operations, grill cooking, morning prep, and evening closing tasks. This cross-training approach helps workers develop a comprehensive skill set while keeping the workday dynamic and interesting.

The position available is that of a Crew Member. Starting at $14.00 per hour plus tips and bonuses, this role offers an excellent entry-level opportunity for individuals to join a fast-paced, high-energy restaurant environment. Crew Members at Five Guys are integral to maintaining the company’s high standards for food safety, cleanliness, and customer service. They contribute to delivering an outstanding dining experience while benefiting from a bonus program known as the Secret Shopper program, which rewards employees for upholding these standards. This role emphasizes teamwork, communication, and a passion for food quality. Crew Members not only gain hands-on experience but also have opportunities for personal and professional growth within the company. Five Guys supports flexible work schedules tailored to meet employees’ needs, and it encourages career development through continuous learning opportunities. Benefits such as free meals during work shifts, health benefits including medical, dental and vision (subject to eligibility), and a 401(k) plan are offered. These benefits, combined with a fun and supportive work environment, make this role an attractive option for those seeking steady employment in the food service industry with room to advance.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds
  • Strong customer service orientation
  • Ability to follow food safety guidelines
  • Ability to work as part of a team
  • Reliable transportation to and from work

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in food service or customer service is an asset
  • Ability to work in a fast-paced environment
  • Strong communication and teamwork skills
  • Basic math skills for cash handling
  • Positive attitude and willingness to learn
  • Ability to stand for extended periods and perform physically demanding tasks

Job Duties

  • Prepare food according to company standards and recipes
  • Operate cash register and handle customer transactions
  • Maintain cleanliness and organization of the restaurant
  • Assist in morning prep and evening closing duties
  • Communicate effectively with team members to ensure smooth operations
  • Provide excellent customer service by addressing customer needs and concerns
  • Participate in the Secret Shopper program by adhering to high standards of service and food quality

Job Criteria

Experience

No experience required


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