
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Benefits
Flexible Hours
competitive base pay
Tips
bonus program
Free Meals
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Five Guys Burgers and Fries is a leading fast-casual restaurant chain highly regarded for its commitment to quality food and exceptional customer service. Known as the number one burger in America, Five Guys prides itself not only on delicious menu offerings made from fresh, high-quality ingredients but also on building a unique and positive work environment. Family-owned and fanatical about food safety, cleanliness, and customer satisfaction, Five Guys operates with an open kitchen design to promote transparency and foster a sense of teamwork among employees. The company stands out for its dedication to providing employees with meaningful career growth opportunities, a fun and energetic atmosphere, and competitive compensation packages.
The Crew Member position at Five Guys is an entry-level opportunity ideal for individuals who thrive in fast-paced, team-oriented settings and have a passion for providing outstanding customer service. With a starting hourly wage of $15.00 plus tips and bonuses, this role allows employees to engage with multiple aspects of restaurant operations — from taking orders at the register to grilling burgers, preparing ingredients in the morning, and assisting with closing duties at the end of the day. Crew Members become well-rounded team players who understand the importance of maintaining high standards throughout the restaurant.
One distinctive feature of working at Five Guys is the Secret Shopper bonus program, designed to reward employees with cash bonuses for upholding the company’s high standards and delivering outstanding dining experiences to customers. The restaurant culture is unique, often described as fun and lively with classic rock music playing and an environment where employees are encouraged to communicate and even sing along. This upbeat and supportive workplace promotes employee engagement and satisfaction while emphasizing the importance of food quality and safety.
Additional benefits offered include flexible schedules to accommodate personal needs, paid meals during shifts, and eligibility for a comprehensive benefits package featuring 401(k), medical, dental, and vision coverage. Five Guys is an equal opportunity employer dedicated to promoting diversity and inclusion, aiming to increase representation of women, people of color, veterans, and individuals with disabilities throughout the company. The hiring process involves participation in eVerify to confirm employment eligibility, ensuring compliance with federal work regulations.
This role suits individuals seeking to earn, learn, and grow their careers in a vibrant restaurant setting that values both the employee experience and customer satisfaction. Crew Members at Five Guys gain valuable skills in customer service, food preparation, team collaboration, and operational efficiency, making it an excellent foundation for long-term career development within the hospitality industry and beyond.
The Crew Member position at Five Guys is an entry-level opportunity ideal for individuals who thrive in fast-paced, team-oriented settings and have a passion for providing outstanding customer service. With a starting hourly wage of $15.00 plus tips and bonuses, this role allows employees to engage with multiple aspects of restaurant operations — from taking orders at the register to grilling burgers, preparing ingredients in the morning, and assisting with closing duties at the end of the day. Crew Members become well-rounded team players who understand the importance of maintaining high standards throughout the restaurant.
One distinctive feature of working at Five Guys is the Secret Shopper bonus program, designed to reward employees with cash bonuses for upholding the company’s high standards and delivering outstanding dining experiences to customers. The restaurant culture is unique, often described as fun and lively with classic rock music playing and an environment where employees are encouraged to communicate and even sing along. This upbeat and supportive workplace promotes employee engagement and satisfaction while emphasizing the importance of food quality and safety.
Additional benefits offered include flexible schedules to accommodate personal needs, paid meals during shifts, and eligibility for a comprehensive benefits package featuring 401(k), medical, dental, and vision coverage. Five Guys is an equal opportunity employer dedicated to promoting diversity and inclusion, aiming to increase representation of women, people of color, veterans, and individuals with disabilities throughout the company. The hiring process involves participation in eVerify to confirm employment eligibility, ensuring compliance with federal work regulations.
This role suits individuals seeking to earn, learn, and grow their careers in a vibrant restaurant setting that values both the employee experience and customer satisfaction. Crew Members at Five Guys gain valuable skills in customer service, food preparation, team collaboration, and operational efficiency, making it an excellent foundation for long-term career development within the hospitality industry and beyond.
Job Requirements
- Must be at least 16 years old
- Availability to work flexible schedules including nights, weekends, and holidays
- Ability to stand for extended periods
- Ability to follow food safety and hygiene protocols
- Ability to work in a fast-paced environment
- No prior criminal convictions that would prevent employment
- Legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a fast-paced customer service role is advantageous but not required
- Ability to work in a team environment
- Strong communication skills
- Willingness to learn and adapt to new tasks
- Basic math skills for handling cash transactions
Job Duties
- Greet customers and take orders accurately at the register
- Prepare food items following Five Guys quality and safety standards
- Operate grill and cooking equipment efficiently
- Maintain cleanliness and organization of the restaurant
- Assist with restocking and inventory management
- Participate in opening and closing activities
- Provide friendly and timely customer service
Job Criteria
Experience
No experience required
Job Location
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