Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Flexible
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Benefits

Medical
Vision
Dental
Paid Time Off
Holiday pay
Referral bonuses
Daily Pay Option
free and discounted meals
Flexible work schedule
employee recognition programs
promotion opportunities
free uniforms
non-slip shoe reimbursement
PAID Training programs

Job Description

Bobby's Burgers by Bobby Flay is a dynamic and fast-casual restaurant brand founded by the renowned award-winning chef, restaurateur, cookbook author, and media personality Bobby Flay. Known for his multiple upscale dining establishments across cities like New York City and Las Vegas, and famous Food Network shows such as "Iron Chef America" and "Beat Bobby Flay," Bobby Flay has crafted a unique burger concept that reflects his culinary creativity and passion for grilling. Bobby's Burgers is driven by a love of approachable American cuisine with gourmet twists, offering customers an ultimate burger experience. Every item on the menu is developed from Bobby Flay's original recipes, blending craveability with a sense of surprise. The menu features juicy burgers made from Certified Angus Beef cooked to order, signature proprietary sauces, crispy French fries, buttermilk onion rings, shakes, and more. Since its inception with its first location debuting in Las Vegas in 2021, Bobby's Burgers has grown strategically through franchising initiatives and recently opened its seventh location at the Phoenix Sky Harbor airport in August 2023, with upcoming expansion into Charlotte, North Carolina, particularly in the SouthPark area.

The company is currently seeking hourly restaurant shift supervisors for their upcoming Charlotte location. The roles are available across all shifts, offering flexible working opportunities. As a shift supervisor, candidates will play a crucial leadership role within the fast-paced, fast-casual restaurant setting, gearing the team towards operational excellence and exceptional guest experiences. This role requires a detail-oriented individual capable of supervising diverse teams in both front-of-house and back-of-house operations, ensuring seamless day-to-day restaurant management.

Compensation for this position ranges between $18 to $20 hourly, based on experience, and offers a comprehensive benefits package. Employees benefit from medical, vision, and dental plans (in process), paid time off, holiday pay, and referral bonuses. Additionally, there is a daily pay option, employee recognition programs, and workplace perks such as free and discounted meals. The company emphasizes a promote-from-within culture, providing ample career advancement opportunities supported by paid, robust training programs including eLearning and hands-on training. Staff also receive free uniforms and partial reimbursement for non-slip shoes.

In the role of shift supervisor, responsibilities include assisting the management team in overseeing daily restaurant operations with a strong focus on product quality, sales enhancement, and superior guest service delivery. Supervisors ensure that the restaurant adheres to food quality standards, safety, security, and cleanliness protocols, along with overseeing inventory and assisting in training team members. The position requires strong leadership skills to guide both front-of-house and back-of-house teams efficiently while leveraging POS systems and cash handling expertise. Supervisors uphold employment policies, maintain equipment standards, and enforce security protocols to create a safe environment for staff and guests.

This position suits individuals who demonstrate excellent communication, organizational prowess, problem-solving abilities, and people management skills. Candidates must handle confidential information responsibly and have availability across all shifts, enabling flexibility within the workforce. Physical demands include standing and walking for extended periods, lifting up to 50 pounds, and handling a range of motions required in a busy restaurant environment.

Bobby's Burgers by Bobby Flay offers a unique opportunity for motivated individuals passionate about the culinary and hospitality industry to join a brand that combines high-quality food with chef-driven innovation. The company culture values excellence, guest-centric service, and continuous learning, making it an excellent place for career growth in restaurant management.

Job Requirements

  • High school diploma or equivalent desired
  • 1-3 years minimum work experience in a restaurant supervisory role or other supervisory role preferred
  • ability to effectively communicate with management team, team members, and guests
  • has a track record of working independently
  • exhibits good organizational and supervisory skills with the ability to prioritize
  • has good problem-solving skills
  • demonstrates very good people skills
  • has good conflict management skills
  • has the ability to handle sensitive and confidential information appropriately as needed
  • has open shift availability hiring all shifts
  • able to stand and walk for up to 8 hours in an 8-hour workday
  • able to lift up to 50 lbs
  • able to bend, twist, squat, and reach
  • able to work in temperatures less than 32 degrees Fahrenheit and more than 90 degrees Fahrenheit
  • able to handle FDA-approved cleaning chemicals

Job Qualifications

  • High school diploma or equivalent desired
  • culinary and/or some college is valued but not required
  • 1-3 years minimum work experience in a restaurant supervisory role or other supervisory role preferred
  • ability to effectively communicate with management team, team members, and guests
  • has a track record of working independently
  • exhibits good organizational and supervisory skills with the ability to prioritize
  • has good problem-solving skills
  • demonstrates very good people skills
  • has good conflict management skills
  • has the ability to handle sensitive and confidential information appropriately as needed

Job Duties

  • Uses a guest-focused approach and the desire to provide excellent guest service
  • interacts with a diverse population of guests and team members ensuring superb guest service
  • assist the management team in verifying daily taste and temp, opening/closing, and training standards are maintained
  • supervising daily restaurant operations with a focus on product quality and enhancing the guest experience
  • supervising the work of the team including FOH and BOH areas
  • overseeing and maintaining the cleanliness and condition of the restaurant up to standard
  • utilizes POS and cash handling expertise in the restaurant setting
  • upholds compliance with all employment policies
  • monitor and maintain equipment to ensure its condition and food quality is up to standard
  • enforces appropriate security measures at the restaurant so that the safety of our team members and guests is always maintained
  • participates in the training and development of key team members
  • understands, supervises, and practices safe food handling procedures
  • attends regular meetings as required
  • lives our core values every day

Job Criteria

Experience

Mid Level (3-7 years)


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