Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
Employee meal discounts
flexible schedules
one-on-one training
promotion opportunities
health benefits
Paid Time Off

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order meals and commitment to quality. Established in 1969, Wendy's has grown into one of the largest hamburger fast-food chains in the world, highly regarded for its fresh beef hamburgers, signature sea salt fries, and enticing menu options that cater to a diverse customer base. The company prides itself on creating a high-energy, fast-paced work environment where teamwork and fun are key components. Wendy's franchise system supports local ownership with independently owned and operated locations that provide unique opportunities and compensation packages tailored to their individual communities.

At the Wendy's restaurant located at 5113 W. Mercury Blvd., Newport News, VA 23605, an exciting opportunity awaits for individuals looking to join the crew team as a Crew Member. This role offers the chance to gain experience across various facets of restaurant operations, from customer service to food preparation, cash handling, and maintaining the cleanliness and inviting atmosphere of the establishment. This position is vital to the daily function of the restaurant and ensures that customers receive the quality service Wendy's is known for.

This position is well suited for self-motivated individuals who enjoy working in a dynamic environment where multitasking is essential. Wendy's encourages personal and professional growth, offering one-on-one self-paced training to help new hires become skilled contributors. The company supports employees through competitive pay structures and generous benefits, including meal discounts, flexible scheduling options for both full-time and part-time workers, and defined career development paths to promote from within the organization.

As a Crew Member, you will interact directly with customers, handle orders through the drive-thru and front counter, prepare menu items, manage stock, and help with opening and closing responsibilities. The ideal candidate will have a strong customer service focus, demonstrate initiative and a positive, can-do attitude, and excel as a team player in delivering a consistent and friendly customer experience. Attention to detail and accuracy in all tasks are paramount to uphold the standards of the Wendy's brand.

The Wendy's team at this location values individuals who can thrive in a bustling restaurant setting, take direction well, and handle multiple responsibilities with enthusiasm and professionalism. A career as a Crew Member at Wendy's is not just a job but an entry point into a fast-growing global company that offers reliable work schedules and advancement possibilities. Whether you are just starting your work journey or looking for a flexible role to fit your lifestyle, Wendy's offers a welcoming environment where your efforts are recognized and rewarded.

Job Requirements

  • Customer-focused mindset
  • Ability to multitask and perform under pressure
  • Availability to work flexible hours including evenings and weekends
  • Basic math skills for cash handling
  • Compliance with food safety and hygiene standards
  • Ability to stand for extended periods
  • Positive attitude and strong work ethic

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a fast-food or retail environment is an asset
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Ability to work both independently and as part of a team

Job Duties

  • Provide excellent customer service
  • Take and process orders accurately
  • Prepare food items according to Wendy's quality standards
  • Handle cash register transactions
  • Maintain cleanliness and organization of the restaurant
  • Assist in stocking inventory
  • Perform opening and closing duties

Job Criteria

Experience

Entry Level (1-2 years)


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