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Courtyard Union Square - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.00 - $26.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Courtyard by Marriott San Francisco Union Square is a modern hotel located just a 9-minute walk from the iconic Union Square. Known for its blend of early twentieth century architecture and contemporary amenities, the hotel offers guests a unique experience in a prime central downtown location. The property features luxurious bedding with calming modern white and gray linens accented by blue tones, providing a serene and stylish atmosphere. Guests enjoy amenities such as free WiFi, flat-screen TVs, spa toiletries, and access to a state-of-the-art fitness center. The hotel also prides itself on an inventive check-in process designed to streamline guest... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to multitask and remain organized

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to multitask in a fast-paced environment

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • Manage check-ins and check-outs efficiently
  • Handle reservations and guest inquiries accurately
  • Communicate effectively with guests and internal teams
  • Resolve guest issues quickly and professionally
  • Maintain organized front desk operations
  • Process financial transactions with accuracy

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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