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Courtyard Reno Downtown - Server

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $15.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical
Dental
Vision
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k

Job Description

Courtyard by Marriott Reno Downtown/Riverfront is a premier hotel situated in the heart of Reno, Nevada. This well-known establishment combines comfort, modern amenities, and friendly service to offer guests an exceptional stay just steps away from popular attractions like the National Automobile Museum, National Bowling Stadium, and Pioneer Center for the Performing Arts. With its close proximity to Reno-Tahoe International Airport, the hotel is an ideal destination for business travelers and leisure guests alike. The hotel prides itself on maintaining high standards of guest care and providing a welcoming environment for all visitors. As part of the globally recognized Marriott brand, Courtyard by Marriott Reno Downtown/Riverfront offers a dynamic work environment promoting professional growth, teamwork, and dedication to excellence.

The role of Server at Courtyard by Marriott Reno Downtown/Riverfront is a vital position designed to enhance the guest dining experience from start to finish. Servers act as the primary point of contact for guests within the dining area, ensuring every meal service is memorable and seamless. Responsibilities include greeting guests with warmth, expertly navigating the menu, accurately taking and delivering orders, and maintaining an efficient and clean service environment. This position demands exceptional interpersonal skills, a positive attitude, and the ability to multitask while upholding safety and hygiene protocols prescribed by the hotel and governing health authorities.

Servers at this property contribute significantly to guest satisfaction by embodying the spirit and standards of the Marriott brand. They are expected to master the menu details including ingredients, dietary restrictions, daily specials, and alcohol service guidelines. The role requires quick thinking, stamina, and keen attention to detail as servers juggle multiple tables, ensure orders are correct, handle payments responsibly, and maintain cleanliness standards consistently. Employment is typically full-time, with eligibility for a comprehensive benefits package after an initial waiting period. Benefits include medical, dental, vision coverage, paid time off, and retirement plans. This role is perfect for candidates seeking to engage with people, provide excellent service, and be part of a respected hospitality team committed to delivering exceptional guest experiences.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or food and beverage service is a plus
  • Strong interpersonal and communication skills
  • Ability to engage professionally with guests and coworkers
  • Must obtain and maintain any required certifications such as Alcohol Awareness and Food Handler's Card per state regulations

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or food and beverage service is a plus
  • Strong interpersonal and communication skills
  • Ability to engage professionally with guests and coworkers
  • Must obtain and maintain required certifications such as Alcohol Awareness and Food Handler's Card per state regulations

Job Duties

  • Create warm, memorable dining moments by greeting guests with a smile, taking accurate orders, and ensuring guest needs are met
  • Know the menu thoroughly including ingredients, dietary needs, daily specials, and alcohol service guidelines
  • Deliver food and drinks quickly and accurately
  • Manage multiple tables while keeping service smooth and dining areas clean
  • Handle payment transactions with precision and follow all company and security protocols
  • Maintain cleanliness and safety standards in the service area at all times
  • Stay energized and physically able to manage the demands of the role throughout the shift

Job Criteria

Experience

Entry Level (1-2 years)


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