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Job Overview
Compensation
Salary
Exact $80,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development
Job Description
Our establishment is a reputable full-service hotel known for its commitment to excellence and superior guest experiences. We pride ourselves on maintaining high standards of hospitality and delivering exceptional service through our dedicated team of professionals. Located in a thriving hospitality market, the hotel offers a variety of amenities and services designed to meet the needs of both leisure and business travelers. We emphasize a culture of teamwork, continuous improvement, and employee development to sustain our position as a leading choice among discerning guests. Our management team is focused on fostering an environment of growth, respect, and operational efficiency throughout... Show More
Job Requirements
- At least 5 years of progressive experience in rooms or F&B department in a hotel
- 4-year college degree with 2 to 3 years of related experience or 2-year college degree with 3 to 4 years of related experience
- previous supervisory experience required
- effective in handling stressful, high-pressure situations while maintaining composure and objectivity
- compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid
Job Qualifications
- At least 5 years of progressive experience in Rooms or F&B department in a hotel or a 4-year college degree with 2 to 3 years of related experience or a 2-year college degree with 3 to 4 years of related experience
- previous supervisory experience required
- ability to maintain composure and objectivity in stressful, high-pressure situations
- compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid
Job Duties
- Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager
- anticipate and address workplace issues proactively to ensure smooth and efficient operations
- assist the General Manager in overseeing recruitment, hiring, and training of Guest Services staff
- ensure ongoing training across all departments in service standards
- support development of both managerial and hourly employees through corporate-approved programs
- listen to, understand, and resolve concerns from co-workers and guests
- work with and understand financial information and data, performing basic arithmetic functions to support hotel operations
- utilize Windows Operating Systems for effective management and reporting
- maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations
- approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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