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Courtyard Houston by The Galleria - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

Courtyard Houston by The Galleria is a modern and vibrant hotel located directly across from the renowned Galleria shopping center in Houston, Texas. Known for its contemporary rooms furnished with chic décor, the hotel offers guests a comfortable and stylish environment enhanced by a variety of amenities including an indoor swimming pool, hot tub, gym with cardio equipment and free weights, and free WiFi throughout the property. The hotel also features The Bistro, an on-site restaurant serving a la carte breakfast, making it convenient for guests to enjoy a quality dining experience without leaving the premises. Situated conveniently close to... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Availability for full weekend shifts
  • Ability to work shifts between 7am-3pm and 3pm-11pm
  • Strong communication skills
  • Reliable and energetic
  • Customer service oriented

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related hospitality field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask and work under pressure
  • Positive and friendly attitude

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • Handle check-in and check-out processes efficiently
  • Manage reservations, cancellations, and guest requests
  • Communicate effectively with guests and hotel staff
  • Resolve guest issues promptly and professionally
  • Multitask between front desk operations and administrative duties
  • Maintain accurate financial transactions and records

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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