You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Discounted parking
Free Employee Meals
hotel discounts
Restaurant Discounts
Job Description
AHC Hospitality is a leading hospitality group known for managing a diverse portfolio of hotels, resorts, and restaurants that range from comfortably casual to lavishly appointed. The company’s properties include renowned names such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. With a strong commitment to exceptional guest experiences, AHC Hospitality prides itself on delivering outstanding service at every touchpoint, whether hosting large meetings, serving intimate dinners, or creating welcoming spaces for guests to enjoy. The company fosters a culture of growth and opportunity, investing in their associates’ professional development... Show More
Job Requirements
- High school diploma or general education degree (GED)
- six to nine months related experience and/or training
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to add, subtract, multiply, and divide in all units of measure
- ability to compute rate, ratio, and percent
- ability to draw and interpret bar graphs
- ability to apply common sense understanding to carry out instructions
- ability to problem solve issues involving several variables
- ability to stand and walk for upwards of 8 hours
- ability to use hands and fingers to handle or feel objects
- ability to frequently reach with hands and arms
- ability to regularly talk or hear
- ability to occasionally sit, stoop, kneel, crouch, or crawl
- ability to occasionally lift and/or move up to 40 pounds
Job Qualifications
- High school diploma or GED
- six to nine months related experience or training
- knowledge of hotel operating systems
- preferred experience with FOSSE
- ability to read and comprehend instructions and correspondence
- ability to write simple correspondence
- effective presentation skills to guests and associates
- basic math skills including addition, subtraction, multiplication, division, and ability to interpret graphs
- problem-solving skills in standardized situations
- strong interpersonal and communication skills
- ability to work weekends and holidays
Job Duties
- Oversee the Guest Care department staff
- assist Guest Care Manager with hiring process
- orient and train associates per Courtyard by Marriott guidelines
- enforce AHC handbook policies and Marriott QA standards
- coordinate with other departments to ensure seamless activities
- compute bills and handle guest payments
- manage inventory and Birchstreet orders
- conduct staff reviews and enforce discipline
- monitor department equipment and submit work orders
- ensure daily task sheets are up to date
- adjust staff levels based on business flow
- cover shifts as necessary
- cross train in Night Audit and Housekeeping
- assign duties and observe performance
- maintain excellent service standards
- serve as Person in Charge during busy periods
- answer emails and voicemails promptly
- answer phones and greet guests according to standards
- maintain cleanliness in public and work areas
- complete purchase orders and attend meetings
- delegate tasks and schedule staff
- post charges to guest folios
- enforce green policies
- manage waste disposal
- update BEO/resume books
- check staff completion of tasks
- perform additional responsibilities as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: