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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
wellness programs
Job Description
Courtyard by Marriott and the Block 22 Companies are renowned for their expertise in the art of hospitality, providing an exceptional and memorable experience to every guest. Located in the heart of downtown Boise, these establishments have positioned themselves as destinations that offer experiences beyond the ordinary. They blend modern accommodations with personalized service, fostering an environment where guests feel valued and cared for throughout their stay. As part of a well-respected hotel group, Courtyard by Marriott provides a welcoming atmosphere that integrates comfort, convenience, and professional service standards upheld by Block 22, LLC, the parent company.
The ... Show More
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Job Requirements
- Must have excellent English communication skills and be able to read, write and speak fluently
- customer service background preferred but not required
- ability to operate computer, cash register and calculator
- ability to work well as part of a team or on your own and can solve problems independently
- project a professional image at all times through appearance, dress, and behavior
- capability to manage multiple tasks simultaneously while maintaining attention to detail
- availability to work weekends and holidays according to business needs
- hours: evenings (2-10pm or 3-11pm)
- ability to lift, carry and manipulate items weighing up to 50 pounds
- prolonged periods of standing at front desk and working on a computer
Job Qualifications
- Excellent English communication skills
- customer service background preferred but not required
- ability to operate computer, cash register and calculator
- ability to work well as part of a team or independently
- problem-solving skills
- professional appearance, dress, and behavior
- capability to manage multiple tasks simultaneously while maintaining attention to detail
- availability to work weekends and holidays
- availability for evening shifts
Job Duties
- Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout
- warmly and professionally welcomes all guests
- directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping
- treats requests with professionalism, tact, and a courteous manner
- ensures prompt delivery of final bills to guests
- ensures the lobby and shared areas are neat and orderly
- keeps updated knowledge of hotel policies including room rates, discounts, special offerings, and community events
- maintains knowledge of upcoming events, local area, and hotel offerings
- perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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