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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.25 - $15.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee wellness programs
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Courtyard by Marriott, operated by the Block22 Companies, stands as a premier hospitality destination located in the heart of downtown Boise. Renowned for its dedication to excellence and memorable guest experiences, Courtyard by Marriott seamlessly combines modern comfort with exemplary service. As a distinguished member of the international Marriott brand, the hotel offers guests a refined atmosphere infused with the vibrant culture and charm of Boise. Set amidst a dynamic urban environment, Courtyard by Marriott plays a critical role in welcoming visitors to the city, providing an ideal base for both business and leisure travelers. The Block22 Companies take pride... Show More
Job Requirements
- Must have excellent English communication skills and be able to read write and speak fluently
- Customer service background preferred but not required
- Ability to operate computer cash register and calculator
- Ability to work well as part of a team or independently and can solve problems
- Project a professional image at all times through appearance dress and behavior
- Capability to manage multiple tasks simultaneously while maintaining attention to detail
- Availability to work weekends and holidays according to business needs
- Availability to work evenings hours 2-10 pm or 3-11 pm
- Ability to lift carry and manipulate items weighing up to 50 pounds
- Ability to stand for prolonged periods at front desk and work on a computer
Job Qualifications
- Excellent English communication skills with the ability to read write and speak fluently
- Customer service background preferred
- Ability to operate computer cash register and calculator
- Ability to work well as part of a team or independently and solve problems
- Professional image through appearance dress and behavior
- Capability to manage multiple tasks simultaneously while maintaining attention to detail
- Availability to work weekends and holidays according to business needs
Job Duties
- Efficiently manages the operations of the front desk ensuring minimal time is required for check in and checkout
- Warmly and professionally welcomes all guests
- Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food laundry concierge services or housekeeping
- Treats requests with professionalism tact and a courteous manner
- Ensures prompt delivery of final bills to guests
- Ensures the lobby and shared areas are neat and orderly
- Keeps updated knowledge of hotel policies including room rates discounts special offerings and community events
- Maintains knowledge of upcoming events local area and hotel offerings
- Perform other job related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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