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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Comprehensive benefits package
Job Description
Block 22 Companies, in partnership with Courtyard by Marriott, stand as leaders in the art of hospitality, delivering exceptional experiences that transcend the ordinary in downtown Boise. Known for their commitment to quality and service, Block 22 Companies operate a variety of hospitality venues, including the esteemed Courtyard by Marriott, creating a dynamic and inviting destination for locals and visitors alike. The company values teamwork, respect, integrity, and passion, aiming to inspire communities and build memorable experiences through these core principles. With a reputation for excellence and a dedication to employee well-being, Block 22 ensures a supportive and engaging work... Show More
Job Requirements
- Must have excellent English communication skills and be able to read write and speak fluently
- Experience customer service background preferred but not required
- Ability to operate computer cash register and calculator
- Ability to work well as part of a team or on your own and can solve problems independently
- Project a professional image at all times through appearance dress and behavior
- Capability to manage multiple tasks simultaneously while maintaining attention to detail
- Availability to work weekends and holidays according to business needs
- Hours evenings 2-10pm or 3-11pm
- Ability to lift carry and manipulate various items weighing up to 50 pounds
- Prolonged periods of standing at front desk and working on a computer
Job Qualifications
- Excellent English communication skills both written and verbal
- Customer service background preferred but not required
- Ability to operate computer cash register and calculator
- Ability to work well as part of a team or independently and solve problems
- Professional appearance and behavior
- Capability to manage multiple tasks simultaneously with attention to detail
- Availability to work weekends and holidays according to business needs
Job Duties
- Efficiently manages the operations of the front desk ensuring minimal time is required for check in and checkout
- Warmly and professionally welcomes all guests
- Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food laundry concierge services or housekeeping
- Treats requests with professionalism tact and a courteous manner
- Ensures prompt delivery of final bills to guests
- Ensures the lobby and shared areas are neat and orderly
- Keeps updated knowledge of hotel policies including room rates discounts special offerings and community events
Job Criteria
Experience
No experience required
Job Location
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