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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Employee Discounts
Job Description
Courtyard by Marriott, in partnership with the Block22 Companies, stands as a leader in the hospitality industry, renowned for offering exceptional guest experiences grounded in personalized service and meticulous attention to detail. Nestled in the heart of downtown Boise, Courtyard by Marriott is more than just a hotel; it is a destination that embodies the art of hospitality and creates memorable moments beyond the ordinary. By seamlessly blending comfort, convenience, and elegance, this establishment caters to travelers seeking a refined and warm environment that feels like a home away from home. The Block22 Companies complement this vision with their commitment... Show More
Job Requirements
- must have excellent English communication skills and be able to read, write and speak fluently
- customer service background preferred but not required
- ability to operate computer, cash register and calculator
- ability to work well as part of a team or on your own and can solve problems independently
- project a professional image at all times through appearance, dress, and behavior
- capability to manage multiple tasks simultaneously while maintaining attention to detail
- availability to work weekends and holidays according to business needs
- hours: evenings (2-10pm or 3-11pm)
- ability to lift, carry and manipulate various items weighing up to 50 pounds
- prolonged periods of standing at front desk and working on a computer
Job Qualifications
- excellent English communication skills, able to read, write and speak fluently
- customer service background preferred but not required
- ability to operate computer, cash register and calculator
- ability to work well as part of a team or independently and solve problems
- projects a professional image through appearance, dress, and behavior
- capability to manage multiple tasks simultaneously while maintaining attention to detail
Job Duties
- efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout
- warmly and professionally welcomes all guests
- directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping
- treats requests with professionalism, tact, and a courteous manner
- ensures prompt delivery of final bills to guests
- ensures the lobby and shared areas are neat and orderly
- keeps updated knowledge of hotel policies including room rates, discounts, special offerings, and community events
- maintains knowledge of upcoming events, local area, and hotel offerings
- perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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