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Courtyard Baltimore Washington Airport - Housekeeper

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.23
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Courtyard Baltimore BWI Airport, located in Linthicum, Maryland, is a key player in the hospitality industry offering a seamless stay experience for both business and leisure travelers. This hotel combines comfort with convenience, ensuring guests enjoy an unparalleled experience. Situated conveniently close to major landmarks like Andover Park, the National Electronics Museum, and the University of Maryland Baltimore County, it caters to a diverse clientele including business travelers, families, and tourists. The property includes a range of amenities such as free shuttle services to and from Baltimore/Washington International Airport (BWI), spacious guest rooms and suites equipped with free Wi-Fi, plush bedding, and ergonomic workspaces. Guests can enjoy a variety of dining options including Starbucks coffee, American cuisine, and handcrafted cocktails at The Bistro, along with a 24-hour convenience store for snacks and beverages. To maintain a healthy lifestyle on the road, the hotel provides a fully equipped fitness center with ellipticals, treadmills, exercise bikes, and lockers. The hotel's core philosophy focuses on creating a home-away-from-home atmosphere through team-oriented culture and exceptional customer service. This culture emphasizes collaboration, mutual support, and continuous improvement demonstrated by daily Stand-up Meetings to celebrate successes and foster employee development. As part of a globally recognized company managing over 800 hotels worldwide, Courtyard Baltimore BWI Airport offers a diverse workforce and a people-first approach to business. It boasts an attractive benefits package, including hotel discounts, discount programs, online training courses, management apprentice programs, and leadership development opportunities that cater to employees seeking growth and advancement within the hospitality industry.

The Housekeeper role at Courtyard Baltimore BWI Airport is a vital position where you become the heartbeat of the hotel. As a Housekeeper, your primary responsibility is to ensure every guest enjoys a sparkling, comfortable, and welcoming environment. From transforming guest rooms into spotless sanctuaries to maintaining gleaming public areas such as lobbies and hallways, your attention to detail directly contributes to the hotel’s reputation for excellence. This role involves a variety of housekeeping tasks including making beds with crisp linens, restocking supplies, deep cleaning tasks like changing AC filters and light maintenance, and ensuring the housekeeping cart is always fully stocked and ready for the day’s duties. Beyond cleaning, Housekeepers at this property are expected to be friendly faces that enhance guest satisfaction through excellent customer service, responding promptly to guests’ needs, and maintaining safety protocols to ensure a secure environment for both guests and colleagues. This full-time role offers a competitive salary with an added advantage of daily pay options after an initial waiting period, supporting financial flexibility. Employees receive substantial benefits such as medical, dental, and vision coverage, disability income protection, life and accident insurance, paid time off, employee assistance programs, and a 401k retirement plan. Joining Courtyard Baltimore BWI Airport means becoming part of a supportive, vibrant team dedicated to making every guest visit memorable while providing excellent opportunities for career growth in the hospitality field.

Job Requirements

  • High school diploma or equivalent preferred
  • strong attention to detail
  • effective communication skills with guests and team members

Job Qualifications

  • High school diploma or equivalent preferred
  • strong attention to detail
  • effective communication skills with guests and team members
  • ability to work in a team environment
  • basic knowledge of housekeeping techniques
  • customer service experience preferred

Job Duties

  • Transform guest rooms into spotless sanctuaries
  • clean lobbies, hallways, and restrooms to maintain a high standard of cleanliness
  • restock supplies and maintain housekeeping carts
  • perform deep cleaning tasks including changing AC filters and light maintenance
  • provide friendly customer service to guests
  • ensure safety by monitoring sensitive areas and practicing safe work habits

Job Criteria

Experience

Entry Level (1-2 years)


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