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Courtyard Atlanta Decatur Downtown/Emory - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Courtyard Atlanta Decatur Downtown/Emory is a distinguished hotel located in Decatur, Georgia, offering guests a blend of comfort, sophistication, and convenience. Situated near popular landmarks such as Bradley Observatory and Avondale Estates Historic District, this property provides a welcoming environment for both business and leisure travelers. The hotel features amenities including a fitness center, indoor pool, an on-site restaurant, and meeting facilities to accommodate diverse guest needs. Each air-conditioned room is thoughtfully equipped with modern conveniences like flat-screen TVs, private bathrooms with bath or shower, complimentary toiletries, hairdryers, and free WiFi to ensure a relaxing stay. The hotel's 24-hour front... Show More
Job Requirements
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication and interpersonal skills
- ability to multitask and remain composed under pressure
Job Duties
- greet guests warmly and facilitate efficient check-ins and check-outs
- manage reservations and maintain accurate records
- respond promptly to guest inquiries and requests
- coordinate with housekeeping and maintenance to ensure room readiness
- handle guest complaints and resolve issues with professionalism
- process payments and manage cash transactions
- maintain cleanliness and organization at the front desk
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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