Courtyard Atlanta Decatur Downtown/Emory - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Courtyard Atlanta Decatur Downtown/Emory is a distinguished hotel located in Decatur, Georgia, offering guests a blend of comfort, sophistication, and convenience. Situated near popular landmarks such as Bradley Observatory and Avondale Estates Historic District, this property provides a welcoming environment for both business and leisure travelers. The hotel features amenities including a fitness center, indoor pool, an on-site restaurant, and meeting facilities to accommodate diverse guest needs. Each air-conditioned room is thoughtfully equipped with modern conveniences like flat-screen TVs, private bathrooms with bath or shower, complimentary toiletries, hairdryers, and free WiFi to ensure a relaxing stay. The hotel's 24-hour front desk exemplifies its commitment to providing excellent guest service around the clock. With easy access to Hartsfield-Jackson Atlanta International Airport, only 12 miles away, Courtyard Atlanta Decatur Downtown/Emory is an ideal destination for travelers seeking comfort and city access.
The Front Desk Agent role at Courtyard Atlanta Decatur Downtown/Emory offers an exciting opportunity to be the foremost ambassador of the hotel’s guest experience. As the initial point of contact, the Front Desk Agent plays an integral role in creating a warm and welcoming atmosphere for every guest. Responsibilities include smoothly conducting check-ins and check-outs, managing reservations, addressing guest inquiries and requests, and coordinating with various departments to ensure seamless operations. This position demands exceptional communication skills, a problem-solving mindset, and the ability to multitask effectively amidst a dynamic environment. Candidates who thrive in high-energy service roles and possess a passion for hospitality will find this position highly rewarding.
The role is offered as a full-time position, with eligibility for a comprehensive benefits package after an initial waiting period. Notably, the hotel also offers daily pay options, enabling employees to access their earnings promptly. Additional benefits include medical, dental, and vision coverage, short- and long-term disability income protection, term life and accidental death and dismemberment insurance, paid time off, an employee assistance program, and a 401k retirement plan. Joining the team as a Front Desk Agent provides not only an opportunity to develop valuable hospitality skills but also to contribute meaningfully to guests’ unforgettable experiences at Courtyard Atlanta Decatur Downtown/Emory.
The Front Desk Agent role at Courtyard Atlanta Decatur Downtown/Emory offers an exciting opportunity to be the foremost ambassador of the hotel’s guest experience. As the initial point of contact, the Front Desk Agent plays an integral role in creating a warm and welcoming atmosphere for every guest. Responsibilities include smoothly conducting check-ins and check-outs, managing reservations, addressing guest inquiries and requests, and coordinating with various departments to ensure seamless operations. This position demands exceptional communication skills, a problem-solving mindset, and the ability to multitask effectively amidst a dynamic environment. Candidates who thrive in high-energy service roles and possess a passion for hospitality will find this position highly rewarding.
The role is offered as a full-time position, with eligibility for a comprehensive benefits package after an initial waiting period. Notably, the hotel also offers daily pay options, enabling employees to access their earnings promptly. Additional benefits include medical, dental, and vision coverage, short- and long-term disability income protection, term life and accidental death and dismemberment insurance, paid time off, an employee assistance program, and a 401k retirement plan. Joining the team as a Front Desk Agent provides not only an opportunity to develop valuable hospitality skills but also to contribute meaningfully to guests’ unforgettable experiences at Courtyard Atlanta Decatur Downtown/Emory.
Job Requirements
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication and interpersonal skills
- ability to multitask and remain composed under pressure
Job Duties
- greet guests warmly and facilitate efficient check-ins and check-outs
- manage reservations and maintain accurate records
- respond promptly to guest inquiries and requests
- coordinate with housekeeping and maintenance to ensure room readiness
- handle guest complaints and resolve issues with professionalism
- process payments and manage cash transactions
- maintain cleanliness and organization at the front desk
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
