Courtyard Appleton - Front Desk Agent - (Expired Job)

Courtyard by Marriott Appleton Riverfront is a well-established 3-star hotel located in Appleton, just 1.5 miles from Lawrence University. Known for its excellent hospitality services and prime riverside location, this hotel offers guests a comfortable stay with conveniences such as a fitness center, on-site restaurant, free private parking, and complimentary WiFi throughout the property. The hotel's rooms include modern amenities like air conditioning, flat-screen TVs with satellite channels, microwaves, coffee machines, private bathrooms, and some rooms even boast balconies with scenic river views. Each morning, guests can enjoy a classic American breakfast to start their day energized and ready for their activities in Appleton. This thriving establishment is part of the globally recognized Marriott brand, dedicated to providing stellar customer service and comfortable guest experiences.

We are currently hiring for the position of Front Desk Agent, a pivotal role that anchors all guest interactions and ensures smooth daily operations at the front desk. As the face of the hotel, the Front Desk Agent plays a key role in crafting exceptional first and last impressions by warmly welcoming guests, managing efficient check-ins and check-outs, and promptly addressing any guest requests or issues. This position demands a dynamic individual who excels at multitasking, communication, and problem-solving, with an ability to handle reservations, billing, and guest inquiries with professionalism and grace. The ideal candidate will help maintain the flow of communication between guests and hotel departments to deliver seamless service and memorable stays.

This is an opportunity for candidates passionate about hospitality to join a respected hotel brand that values staff development and guest satisfaction equally. Full-time employees become eligible for a comprehensive benefits package after an initial waiting period, which reflects the company’s commitment to rewarding dedication and fostering a supportive work environment. Some of the benefits include medical, dental and vision coverage, short-term and long-term disability income, life insurance, paid time off, and a retirement savings plan. Moreover, the position includes the exciting advantage of daily pay, allowing employees flexible financial benefits through prompt wage access. Those with prior hotel or customer service experience, proficiency in hotel management software, and an enthusiastic customer service attitude will find a fulfilling career path in this role.

Join our team at Courtyard by Marriott Appleton Riverfront and become a critical part of a hospitality legacy that blends community charm with international standards. This position offers the chance to develop your skill set in a professional setting while contributing directly to the hotel’s reputation and guest loyalty. If you are someone who thrives on engaging with people from diverse backgrounds and enjoys creating positive experiences, this Front Desk Agent role is your gateway to an exciting and rewarding hospitality career.