Courtyard Akron Stow - Housekeeping Supervisor

Courtyard by Marriott Akron/Stow is a distinguished hotel known for its commitment to guest satisfaction and quality service. Featuring beautifully appointed guest rooms equipped with Marriott Plush bedding, ergonomic workspaces, and Smart TVs with favorite streaming services, it provides comfort and convenience to all visitors. The hotel offers free Wi-Fi and parking for guests, ensuring a seamless and pleasant stay. Dining options include The Bistro, which serves breakfast and dinner daily with Starbucks coffee and a menu of made-to-order items that change seasonally. Additionally, the Courtyard Marketplace is available 24 hours a day, offering snacks, drinks, and sundries for guests who need flexibility and accessibility at any time. For those maintaining an active lifestyle, the hotel features an indoor pool and a 24-hour fitness center, while laundry facilities cater to longer stays. Courtyard by Marriott Akron/Stow also serves as an event destination with on-site venue space accommodating up to 40 guests and offers convenient catering options for meetings and social gatherings. Located minutes from notable attractions such as Blossom Music Center, Cuyahoga Valley National Park, Hale Farm & Village, Boston Mills/Brandywine Ski Resort, and MGM Northfield Park Casino, the hotel positions itself as a preferred choice for both leisure and business travelers seeking quality accommodation and services.

As a Housekeeping Supervisor at Courtyard by Marriott Akron/Stow, you play a pivotal role in ensuring the hotel's operations in cleanliness and guest services consistently meet high standards. Your leadership will drive a dedicated team of Room Attendants and House Attendants, coordinating daily housekeeping tasks to create spotless and welcoming environments that leave a lasting impression on guests. This role requires hands-on management, including conducting inspections, reviewing reports, and performing productivity checks to ensure operational excellence. You will also oversee critical safety and security protocols by managing lost-and-found items, maintaining key control, and restricting access to sensitive areas such as master keys, storage rooms, and secure files. Your vigilance contributes not only to hygiene standards but also to the overall safety and security of guests and staff.

The position demands a hands-on supervisor with a positive and motivational leadership style who can inspire the housekeeping team through clear communication, effective training, and encouragement. Standing in for the Housekeeping Manager during absences, you will manage the team with the same level of professionalism and attention to detail, ensuring continuity and exceptional guest experiences. This is a full-time role that not only comes with meaningful responsibilities but also offers a competitive benefits package, including medical, dental and vision coverage, disability income protection, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. Additionally, the hotel now offers daily pay options providing financial flexibility. Candidates with a high school diploma or equivalent and relevant experience in the hospitality industry will find this leadership opportunity rewarding and impactful, contributing directly to the hotel’s reputation and guest satisfaction.