Courier Route Driver Floater

SPS Global is a leading global workplace solutions and business transformation company operating in more than 20 countries. With a strong presence across North America, SPS supports clients by enhancing their workplace experiences and streamlining business operations through a wide range of services. These include workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, along with other essential business support offerings. The company's diverse clientele encompasses top-tier organizations in banking, insurance, legal, higher education, professional services, and numerous Fortune 500 companies. SPS is dedicated to fostering a culture of inclusion, equity, diversity, and access, ensuring fair and equal employment opportunities for all applicants and employees, regardless of background or status. The company promotes professionalism and excellence while investing in the growth and development of its employees.

The role of Route Driver/Courier Floater at SPS is based in Santa Clara, California, and is a vital part of supporting on-site client operations focused on the safe, accurate, and timely delivery of mail and parcels across multiple campus locations. This position demands dependable, service-oriented individuals who exhibit strong attention to detail and the ability to work independently while upholding SPS's standards of professionalism and operational excellence. In addition to courier responsibilities, the Route Driver/Courier Floater provides flexible assistance to front- and back-office functions to ensure seamless service delivery and customer satisfaction. This multifaceted role requires adeptness in vehicle operation, route management, logistics, adherence to chain-of-custody procedures, and excellent customer communication.

The Route Driver/Courier Floater will receive dispatch instructions, retrieve mail and parcels from designated offices, and complete deliveries safely and efficiently. This role serves as a cross-trained team member, offering backup coverage for office services operations as needed, maintaining continuous support for clients. Responsibilities include traveling a predefined courier route using a company vehicle, performing scheduled pick-ups and deliveries by following maps and written instructions, maintaining detailed delivery logs and time stamps, and complying with strict chain-of-custody standards. The position also involves ensuring vehicle maintenance and safety in line with company protocols, delivering exceptional customer service, and supporting operational excellence standards.

Candidates for this role should be organized, possess excellent verbal and written communication skills, be proficient with basic computer systems, and demonstrate professionalism both in appearance and conduct. Physical demands include the ability to move packages up to 60 pounds, and the role requires local travel. SPS offers a supportive environment with career growth opportunities, a culture of learning and development, employee recognition programs, and comprehensive benefit offerings, including medical, dental, vision insurance, 401k with matching, paid time off, and more. This role presents a unique opportunity for individuals seeking to develop their skills within a reputable and globally recognized company.