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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $27.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
commuter transit and parking
supplemental life insurance
accident insurance
Critical Illness
hospital indemnity
legal program
Identity Theft Protection
pet discounts
Pet insurance
group home and auto insurance
EAP
short term disability
Life insurance
education discounts
401k with Matching
entertainment discounts
Paid Time Off
Job Description
SPS Global is a renowned outsourcing solutions provider that leverages Intelligent Automation technologies, including Artificial Intelligence and Robotic Process Automation, to serve clients in over 22 countries worldwide. As a company, SPS specializes in a comprehensive range of services such as Mailroom Management—both physical and digital—Office Services including Reception, Lobby Concierge, and Conference Room Management, as well as Document Processing Services utilizing advanced technological solutions. Operating extensively across North America, SPS caters to a diverse client base spanning banking, insurance, legal, higher education, advertising, and other professional services sectors. Many of their clients are Fortune 500 companies, reflecting the company's... Show More
Job Requirements
- High school diploma or equivalent
- Current state-issued driver's license with a clean driving record
- Ability to safely operate a company motor vehicle
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Ability to multitask and work independently
- Basic computer proficiency and ability to learn required systems
- Professional appearance and adherence to company policies
Job Qualifications
- High school diploma or equivalent
- Current state-issued driver's license with a clean driving record
- Ability to safely operate a company motor vehicle
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Ability to multitask and work independently
- Basic computer proficiency and ability to learn required systems
- Professional appearance and adherence to company policies
- 2+ years of related work experience preferred
- Working knowledge of MFD equipment preferred
- Experience with shipping and receiving procedures preferred
- Familiarity with validating packing slips and handling materials accurately preferred
Job Duties
- Travel a predefined courier route via company vehicle to deliver mail and parcels
- Perform scheduled pick-ups and deliveries by accurately following maps and written instructions
- Maintain detailed logs and time stamps for all items received and delivered
- Support chain-of-custody requirements in accordance with operating procedures
- Respond to client requests accurately and ensure timely order fulfillment
- Complete all required paperwork in a timely, accurate, and legible manner
- Operate company vehicles safely and in compliance with state and company standards
- Follow company protocol in the event of an accident and/or injury
- Maintain vehicle condition through routine servicing
- Ensure vehicle cleanliness and readiness for daily operation
- Deliver 5-star customer service in all forms of communication
- Follow operational service excellence performance standards
- Build professional relationships with customers and internal teams
- Maintain professionalism and composure when handling sensitive inquiries
- Determine when additional support is required for complex requests
- Proactively seek additional work during downtime
- Provide front- or back-office coverage as needed
- Assist with shipping and receiving procedures
- Validate packing slips for accuracy of incoming and outgoing materials
- Train backup personnel and provide guidance on policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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