Courier Route Driver Floater (1)

SPS Global is a renowned outsourcing solutions provider that leverages Intelligent Automation technologies, including Artificial Intelligence and Robotic Process Automation, to serve clients in over 22 countries worldwide. As a company, SPS specializes in a comprehensive range of services such as Mailroom Management—both physical and digital—Office Services including Reception, Lobby Concierge, and Conference Room Management, as well as Document Processing Services utilizing advanced technological solutions. Operating extensively across North America, SPS caters to a diverse client base spanning banking, insurance, legal, higher education, advertising, and other professional services sectors. Many of their clients are Fortune 500 companies, reflecting the company's commitment to high standards and professional excellence. SPS prides itself as an award-winning employer of choice and is committed to fostering a diverse and inclusive work environment where equal employment opportunities are provided without regard to race, gender, disability, or any other protected status. The company also invests in employee professional development, offering competitive benefits, diverse training programs, and career growth opportunities. SPS emphasizes a culture of service excellence and innovation, supporting employees to build rewarding careers while delivering exceptional client experiences.

The Route Driver/Courier Floater role based in Santa Clara, California, is vital to supporting on-site client operations by ensuring the safe, accurate, and timely delivery of mail and parcels across campus locations. This position requires adherence to strict chain-of-custody standards and operational excellence to maintain SPS’s service quality. The ideal candidate is reliable, detail-oriented, and professional with the ability to work independently. Equipped with strong organizational skills and a customer service mindset, the Route Driver/Courier Floater navigates a predefined courier route via company vehicle, handling scheduled pickups and deliveries with precision and maintaining detailed logs and time stamps for all items processed. This role entails operating company vehicles safely under state and company regulations, performing routine vehicle maintenance, and ensuring cleanliness and readiness for daily operations. In addition to courier duties, the position offers cross-functional support by providing backup coverage for office services, assisting with shipping and receiving procedures, validating packing slips, and training substitute personnel. The job emphasizes delivering 5-star customer service, maintaining professionalism in communication, and proactively seeking additional tasks during downtime to support seamless service continuity. This role reports to Client Services leadership and offers opportunities for career growth, learning, and development within a supportive and dynamic environment. SPS provides an extensive array of benefits, including medical, dental, vision insurance, flexible spending accounts, commuter benefits, life insurance options, 401k with matching, and paid time off, underscoring its dedication to employee well-being and professional success.