Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
friendly work environment
Job Description
Wick's Pizza has been a beloved fixture in the restaurant industry for nearly three decades, celebrated for taking great taste to the edge with its exceptional menu and award-winning service. Established 29 years ago, Wick's Pizza has earned a reputation not only for its delicious food but also for its commitment to creating an outstanding dining experience for each guest. As a full-service restaurant, Wick's blends quality ingredients with a warm, welcoming atmosphere to attract both locals and visitors alike. The company prides itself on fostering a team environment that embraces positive attitudes and a passion for hospitality, which has culminated in recognition for service excellence throughout its years of operation.
The current opportunity at Wick's Pizza is for the position of Counter / Host, a critical role within the team that ensures guests receive attentive and efficient service from the moment they enter the establishment. The Counter / Host is often the first point of contact for customers, responsible for managing the seating flow, taking orders, and ensuring a smooth and enjoyable dining experience. This role demands excellent communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment. Team members who are responsible for these duties contribute significantly to the restaurant's award-winning reputation by providing warm hospitality and supporting the overall service staff.
This position is ideal for individuals with previous experience in a full-service restaurant setting who exhibit a positive attitude and a dedication to customer satisfaction. Being part of Wick's team means joining a company that values its employees and fosters a collaborative work environment where excellent service is recognized and rewarded. Prospective employees will find the role challenging yet rewarding, with opportunities to develop their skills in customer service, team collaboration, and operational efficiency. Wick's Pizza invites passionate individuals to apply and become part of a celebrated team that continues to set the standard for great taste and exceptional service in the restaurant industry.
The current opportunity at Wick's Pizza is for the position of Counter / Host, a critical role within the team that ensures guests receive attentive and efficient service from the moment they enter the establishment. The Counter / Host is often the first point of contact for customers, responsible for managing the seating flow, taking orders, and ensuring a smooth and enjoyable dining experience. This role demands excellent communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment. Team members who are responsible for these duties contribute significantly to the restaurant's award-winning reputation by providing warm hospitality and supporting the overall service staff.
This position is ideal for individuals with previous experience in a full-service restaurant setting who exhibit a positive attitude and a dedication to customer satisfaction. Being part of Wick's team means joining a company that values its employees and fosters a collaborative work environment where excellent service is recognized and rewarded. Prospective employees will find the role challenging yet rewarding, with opportunities to develop their skills in customer service, team collaboration, and operational efficiency. Wick's Pizza invites passionate individuals to apply and become part of a celebrated team that continues to set the standard for great taste and exceptional service in the restaurant industry.
Job Requirements
- High school diploma or equivalent
- Experience in restaurant or hospitality service
- Ability to stand for extended periods
- Availability to work flexible hours including weekends and holidays
- Good physical stamina
- Strong verbal communication skills
- Customer service experience
Job Qualifications
- Previous experience in a full-service restaurant
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Friendly and positive attitude
- Strong organizational skills
- Basic math skills for handling orders and transactions
- Team player with a customer-focused mindset
Job Duties
- Greet customers warmly and manage seating flow
- Take and accurately relay customer orders
- Provide excellent customer service and address guest inquiries
- Maintain cleanliness and organization at the counter and host area
- Assist in coordinating with kitchen and service staff to ensure smooth operations
- Manage waitlists and handle customer wait times professionally
- Support service staff during busy periods
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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