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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $13.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision
Dental
401(k)
Yearly Paid Time Off
Paid holidays after a year
Job Description
Edit Holdings, LLC, operating under the trade name Tide Cleaners, is a well-established company specializing in dry cleaning and laundry services. With a commitment to delivering top-quality garment care combined with exceptional customer service, Tide Cleaners has been serving diverse communities with dedication and professionalism. The company prides itself on fostering a positive, team-oriented work environment where employees are valued and empowered to excel. Known for its integrity, excellence, and commitment to customer satisfaction, Tide Cleaners continues to grow, providing ample opportunities for career advancement within the organization.
The role of Counter Staff is a vital position within Tide Cleaners... Show More
The role of Counter Staff is a vital position within Tide Cleaners... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively with customers and team members
- Basic computer skills for handling transactions
- Physical ability to stand for long periods
- Availability to work full-time shifts including weekends
- Prior experience in customer service or retail is a plus
Job Qualifications
- Basic math skills and ability to recognize numbers
- Self-motivated with a positive, energetic attitude
- Strong leadership and teamwork qualities
- Willingness to participate in ongoing training and development
- Ability to stand for long periods
- Previous experience in hospitality or customer service is preferred
Job Duties
- Live our core values demonstrate guest service, excellence, commitment, integrity, and top quality at all times
- Provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers
- Manage customer inquiries via phone, email, and in-person
- build rapport, identify needs, and resolve issues or complaints professionally
- Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests
- Accurately calculate prices and handle cash/credit transactions
- Ensure all garments meet Tide Dry Cleaners quality standards
- Help train new employees in store procedures and processes
- Open/close the store, set and meet daily goals, and maintain a clean, organized counter area
- Work in a fast-paced environment with attention to detail, while standing for extended periods
- Perform additional tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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