Counter Sales Associate

Bosch is a global leader dedicated to inventing high-quality technologies and services that enrich people’s everyday lives. With a diverse range of activities across connected living, mobility, and industry, Bosch is committed to innovation driven by the creativity and collaboration of its worldwide teams. The company fosters an inclusive culture that encourages employees to reinvent themselves, discover new career directions, balance their lives, celebrate successes, be authentic, and shape the future. Bosch offers an inspiring workplace where employees grow professionally and personally while contributing to impactful advancements in technology. This particular opportunity is for a Counter Sales Associate position at the Bosch branch located in Tigard, Oregon. This role provides an exciting chance to be the frontline representative for customers, offering exceptional service and support in selling HVAC products and related parts. The Counter Sales Associate manages customer interactions daily, responding to inquiries via phone, email, and chat with professionalism and empathy. The role involves processing orders, handling returns, maintaining product and policy knowledge, and collaborating across departments to resolve complex customer issues and enhance satisfaction. Beyond customer service, the position requires supporting warehouse operations, including loading and unloading deliveries, picking materials for upcoming orders, restocking parts and products, inventory management, and operating equipment such as forklifts and pallet jacks. This multifaceted role blends sales, customer service, and logistics, contributing directly to the branch’s success. The ideal candidate will demonstrate excellent communication, problem-solving skills, and patience. Familiarity with HVAC equipment is preferred, along with proficiency in several computer systems including CRM platforms, Microsoft Office, Workday, and others. Multilingual skills, especially in Spanish or Russian, would be beneficial but are not required. Bosch values team players with positive attitudes who can remain calm in challenging situations and handle fast-paced environments effectively. This full-time, customer-facing role offers competitive compensation and a comprehensive benefits package. Bosch is an equal opportunity employer committed to diversity, equity, and inclusion and requires successful candidates to pass drug and background screenings. Joining Bosch means becoming part of a company that invests in your success with premium health coverage, 401(k) matching, financial planning resources, paid time off, parental leave, and life and disability protections. This supportive and dynamic environment encourages continuous learning and professional growth while shaping technology that changes lives for the better.