Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Job Description
Style Crest is a reputable company with a 50-year tradition of growth and innovation in the building products industry. With a strong commitment to the manufactured housing industry and the residential exterior cladding market, Style Crest offers an extensive range of products supported by a dedicated service platform. This platform has been instrumental in helping customers achieve business success by providing reliable, high-quality building materials and exceptional customer support. The company's longstanding presence and consistent emphasis on quality and service have made it a trusted name among contractors, builders, and homeowners alike. Style Crest continues to thrive by adapting to industry trends and customer needs, maintaining its leadership position while fostering a culture of innovation and excellence.
We are currently seeking a motivated, bilingual (Spanish and English) customer service focused individual to join our team at our warehouse and counter sales location in Vidor, TX. This role entails a dynamic blend of customer interaction, sales assistance, inventory management, and warehouse support. The successful candidate will assist customers with parts and supplies, provide accurate quotes, take special orders, and handle payment and sales transactions efficiently. Additionally, they will provide telephone support by answering incoming calls and play a vital role in the logistics by loading customer orders into vehicles, assisting with loading delivery trucks, and managing the unloading and stocking of inventory. This position requires a proactive, customer-first attitude, strong communication skills, and the ability to work well within a team.
The ideal candidate will have basic computer skills, prior sales experience is preferred, and exhibit a high level of professionalism both in person and over communications such as phone and email. Working in a fast-paced environment, this individual must be adept at multitasking and maintaining a clean, safe work area. Key responsibilities also include verifying accuracy of inbound inventory, managing product transfers, assisting with ordering from vendors, cycle counting, and supporting store managers and sales team as needed. Operating warehouse equipment safely, including lift trucks and pallet jacks, is an important aspect of daily duties. This role provides an excellent opportunity for those who thrive in a collaborative, customer-oriented environment and are eager to contribute to the ongoing success and growth of Style Crest.
We are currently seeking a motivated, bilingual (Spanish and English) customer service focused individual to join our team at our warehouse and counter sales location in Vidor, TX. This role entails a dynamic blend of customer interaction, sales assistance, inventory management, and warehouse support. The successful candidate will assist customers with parts and supplies, provide accurate quotes, take special orders, and handle payment and sales transactions efficiently. Additionally, they will provide telephone support by answering incoming calls and play a vital role in the logistics by loading customer orders into vehicles, assisting with loading delivery trucks, and managing the unloading and stocking of inventory. This position requires a proactive, customer-first attitude, strong communication skills, and the ability to work well within a team.
The ideal candidate will have basic computer skills, prior sales experience is preferred, and exhibit a high level of professionalism both in person and over communications such as phone and email. Working in a fast-paced environment, this individual must be adept at multitasking and maintaining a clean, safe work area. Key responsibilities also include verifying accuracy of inbound inventory, managing product transfers, assisting with ordering from vendors, cycle counting, and supporting store managers and sales team as needed. Operating warehouse equipment safely, including lift trucks and pallet jacks, is an important aspect of daily duties. This role provides an excellent opportunity for those who thrive in a collaborative, customer-oriented environment and are eager to contribute to the ongoing success and growth of Style Crest.
Job Requirements
- High school diploma or equivalent
- Bilingual in Spanish and English
- Basic computer proficiency
- Prior experience in sales or customer service preferred
- Ability to operate lifting and warehouse equipment safely
- Ability to lift and move heavy loads
- Strong communication and interpersonal skills
- Ability to work as part of a team
- Strong organizational skills
- Ability to multi-task and handle fast-paced environment
- Must have a valid driver’s license
- Ability to follow safety procedures and maintain clean work area
Job Qualifications
- Bilingual - fluent in both Spanish and English
- Basic computer skills
- Prior sales experience preferred
- Strong customer service skills
- Professional telephone and email communication skills
- Demonstrates customer-first attitude and behavior
- Ability to be a team player committed to the success of the business
- Excellent performance as evidenced by results produced
- Operates from a clear set of positive values and principles
- Has high moral character
- Proactive and takes initiative
- Committed to continuous learning
- Ability to multi-task
- Demonstrated abilities/skills in problem, decision making, and conflict resolution
Job Duties
- Maintain good customer service skills while interfacing with customers on customer pickups provides customers with quotes, pulling customer orders and assisting customers with product inquiries
- Pull orders for customer pick up and assist customers loading product as required
- Loading and unloading of products in a safe and efficient manner using necessary tools, equipment, and skills, lift trucks, pallet jacks, etc., and may involve lifting and moving of heavy loads
- Verify the accuracy of inbound receiving lists and receive product into inventory using the appropriate tools and systems, computer systems
- Engage in warehousing duties such as picking/packing and/or storing of inventory, housekeeping duties, and product movement
- Order fulfillment with pick accuracy and reporting inventory shortages to management
- Key in transfers and receives transfers and orders
- Assist in ordering product from store level vendors
- Assist in cycle count/inventory management responsibilities as assigned by the manager
- Assist the store managers as directed
- Assist the Sales team as directed by store manager
- Maintaining clean, safe work areas at all times
- All other duties as assigned
- May be required to drive company vehicle to pick up product from vendors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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