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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $29.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
basic life insurance
employee discount
401k plan
Tuition Reimbursement
Paid Time Off
Job Description
Pandora is the largest jewelry brand in the world, renowned for its exquisite hand-finished jewelry crafted from high-quality materials at affordable prices. With a global presence, Pandora sells its beautiful pieces in more than 100 countries via over 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and prides itself on sustainable practices, crafting jewelry at LEED certified facilities in Thailand using primarily recycled silver and gold. The company is committed to environmental responsibility, aiming to be carbon neutral by 2025 and participating in the Science Based Targets initiative to... Show More
Job Requirements
- Minimum of 3 years’ experience as a sales lead assistant manager or equivalent supervisory role in a fast-paced retail environment ideally within fashion luxury or jewelry retail
- Ability to communicate with care and charm both written and verbal
- Strong business acumen and analytical skills to deliver results
- Experience recruiting retaining and developing teams with succession planning
- Knowledge of Microsoft Office 365 Suite KWI POS systems and applicant tracking systems
- At least 18 years of age and eligible to work legally
- Willingness to work flexible hours including nights weekends and holidays
- Ability to stand for extended periods
- Familiarity with Macy’s or department store retail environment preferred but not required
Job Qualifications
- Minimum of 3 years’ experience as a sales lead assistant manager or equivalent supervisory role in a fast-paced retail environment ideally within fashion luxury or jewelry retail
- Developed communication skills both written and verbal with the ability to charm and captivate an audience and connect with people at all levels of the organization
- Strong business acumen and analytical thinking to deliver positive sales results
- Skilled in recruiting retaining and developing exceptional teams including succession planning and internal mobility
- Knowledge of Microsoft Office 365 Suite KWI POS systems and applicant tracking systems
- At least 18 years old and able to provide proof of identity and eligibility to work
- Familiarity with Macy’s or department store retail environment preferred but not required
- Ability to work a flexible schedule including nights weekends and holidays
Job Duties
- Drive and exceed counter sales goals focusing on comp sales and transaction targets
- Foster an engaging sales environment emphasizing exceptional fan experiences to build loyalty and repeat business
- Train, coach, and inspire part-time sales associates and part-time sales leads emphasizing advanced sales techniques product knowledge and Pandora’s brand standards
- Regularly assess associate performance offering timely feedback and targeted coaching
- Prepare effective weekly schedules aligned with peak sales hours ensuring optimal customer coverage and payroll efficiency
- Oversee inventory management including replenishment cycle counts backstock accuracy and loss prevention practices
- Ensure impeccable presentation of Pandora jewelry in alignment with both Pandora’s visual merchandising guidelines and Macy’s visual standards
- Maintain strict adherence to all Pandora and Macy’s operational security POS and loss prevention policies and procedures
- Manage weekly scheduling to optimize staffing coverage during peak selling periods ensuring exceptional fan experience and operational effectiveness
- Support the District Sales Manager with hiring needs leveraging personal and professional network
- Participate in interviewing and onboarding processes ensuring candidates align with Pandora’s values culture and commitment to exceptional fan service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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