COUNTER CLERK

This job opportunity is with a well-established deli and grocery store that takes pride in delivering exceptional customer service and high-quality food products to its clientele. As a community-oriented business, the store is committed to maintaining a welcoming environment where customers feel valued and cared for. Known for its fresh deli selections, bakery items, and juice bar, the store offers a diverse range of products that cater to a broad customer base looking for convenience and quality. The company emphasizes adherence to health and safety standards, ensuring that all food items are handled and presented following rigorous guidelines. This commitment distinguishes the store in the competitive retail grocery market and supports its reputation for excellence.

The role for which we are hiring is a Deli Service Counter Associate. This position is pivotal to the store's operations as it directly impacts the customer’s shopping experience and satisfaction. The associate must provide friendly and professional customer service consistent with the store’s Customer Service Standards. The position involves managing multiple stations including the hot and cold cases, sandwich station, bakery, and juice bar. The role requires flexibility to work various shifts such as opening, mid-day, or closing to ensure smooth operations throughout the day. The associate must effectively prepare, portion, present, and package food products to meet customer requests while minimizing food waste and shrinkage, ultimately maximizing sales. Maintaining the cleanliness and sanitary conditions of the work area is crucial and must comply with the Health Department’s regulations.

In addition to frontline customer service responsibilities, the associate will manage the appearance and quality of food products in display cases, ensuring that all items are fresh, appealing, and properly stocked by store opening and continuously throughout the day. Equipment operation and sanitation are included duties to maintain a safe working environment. Teamwork is essential, as the associate works closely with kitchen staff and fellow deli employees to meet shared departmental and store-wide goals. The role requires excellent communication skills and a strong adherence to all deli and store policies including dress code and safety standards.

This full-time position demands physical endurance including lifting up to 50 pounds, standing for extended periods, and the ability to perform repetitive motions. The work environment may involve varying temperatures and the safe use of kitchen machinery and sharp instruments. The ideal candidate is outgoing, capable of managing multiple tasks simultaneously, and resilient under stress. Completion of a Food Handler’s Certificate within 10 days of employment is mandatory, ensuring all associates are knowledgeable about safe food handling practices. This position offers a rewarding opportunity to join a motivated team dedicated to quality and customer satisfaction in a thriving deli environment.