Counter Attendant

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.50 - $18.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Meals
Employee Discounts
flexible scheduling
Retirement Plan

Job Description

Abby's is a well-established restaurant committed to delivering a memorable dining experience through outstanding customer service and a welcoming environment. Known for its diverse menu options including sandwiches, chicken dishes, pizza, and fresh salad bars, Abby's cultivates a friendly atmosphere where both employees and customers feel valued and appreciated. The establishment prides itself on a customer-first approach, ensuring that every visit leaves a positive impression. Serving a diverse community, Abby's Counter Person plays a critical role in maintaining the high standards of hospitality and service that the restaurant is recognized for. Whether greeting patrons or assisting with special orders, every team member is passionate about creating smiles and fostering joyful interactions.

The Counter Person position at Abby's is a full-time role focused on enhancing the customer experience from the moment a guest arrives. This role requires a personable individual who can effectively communicate, demonstrate comprehensive product knowledge, and manage several operational tasks simultaneously. Responsibilities include greeting all guests with a warm smile, accurately taking food orders, managing customer inquiries and concerns by involving management when necessary, and maintaining cleanliness and orderliness at the counter and salad bar areas. This role demands flexibility through cross-training in various food preparation functions to ensure smooth team operations. As the face of Abby's during peak service times, the Counter Person serves as a vital link between the kitchen and customers, ensuring satisfaction and timely service. The position also requires proficiency in handling cash transactions and operating the cash register while providing fast and friendly service. Abby's seeks candidates who embrace a positive attitude, possess strong interpersonal skills, and have a genuine desire to contribute to a happy, cohesive team environment. This job demands standing for extended periods and maintaining a neat, professional appearance to uphold the restaurant's standards. Ultimately, the Abby's Counter Person is entrusted with helping create memorable dining moments that encourage customers to return time and again.

Job Requirements

  • People person personality able to deal with all types of personalities and attitudes from others
  • neat appearance
  • pleasant personality
  • good personal hygiene
  • neat legible handwriting
  • good interpersonal and communication skill
  • ability to work a cash register and make proper change
  • ability to stand for up to 8 hours

Job Qualifications

  • Good interpersonal and communication skills
  • ability to work a cash register and make proper change
  • neat legible handwriting
  • pleasant personality
  • neat appearance
  • good personal hygiene
  • ability to stand for up to 8 hours
  • experience in customer service considered an asset
  • basic knowledge of food safety practices preferred

Job Duties

  • Smile and promote a happy environment
  • greet all customers
  • have excellent product knowledge
  • take all food orders
  • answer phones
  • direct all unhappy customers to management in an understanding and helpful demeanor
  • set up clean and stock the counter area
  • set up and maintain the salad bar
  • perform three-point busing
  • be cross trained in all food functions such as sandwiches, chicken, pizza, etc.

Job Criteria

Experience

Entry Level (1-2 years)


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