Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $21.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The hiring establishment is a retail grocery store known for its commitment to quality, customer service, and community engagement. This store prides itself on providing fresh, high-quality products with a focus on customer satisfaction and maintaining a welcoming shopping environment. As part of its grocery operations, the store includes a dedicated Deli Department where fresh, delicious food items are prepared daily to cater to the tastes and nutritional preferences of customers. This retail establishment values innovation and community connection, fostering a friendly and professional atmosphere that supports both employees and shoppers alike.
The role being offered is for an Assistant Deli Counter Manager, a crucial position responsible for supporting the Deli Counter Manager in achieving the department's financial and operational objectives. This position directly contributes to the growth of the Deli Department’s sales by ensuring the production of quality food items, delivering outstanding customer service, and creative merchandising. The Assistant Deli Counter Manager leads by example, managing and developing the Deli staff with clear communication and strong leadership skills. They are tasked with a variety of responsibilities including overseeing daily operations, staff management, food quality assurance, merchandising, and inventory control.
This role is highly dynamic and demands a proactive approach to meeting financial targets, including sales, margins, and inventory goals set by store leadership. The assistant manager will often assume ownership of the department in the absence of the Deli Counter Manager, making decisive actions to ensure smooth operation and customer satisfaction. Their duties extend to key human resource functions such as hiring, training, evaluating, and disciplining staff, maintaining compliance with health and safety regulations, and ensuring adherence to company policies.
Additionally, the Assistant Deli Counter Manager develops merchandising plans to enhance product displays and promote new products and specials, thus driving sales. Collaboration with other store departments, such as coordinating demonstrations and promotions, is an essential part of the role. The position requires working flexible hours, including early mornings, evenings, and weekends, to align with operational needs.
Ideal candidates possess intermediate math skills, computer literacy, and knowledge of deli operations including hygiene, sanitation, inventory management, and personnel leadership. The physical demands of the job are substantial, requiring the ability to lift up to 50 pounds, stand for long periods, and work safely around kitchen equipment and sharp knives. Candidates must also be willing and able to obtain a Food Handler’s Certificate within a short period after hiring, along with a readiness to work across multiple store locations if needed.
This position offers an opportunity to play a pivotal role in a respected grocery store’s deli operations, providing an excellent career path in retail food service management and team leadership, while contributing to an engaging and customer-focused shopping experience.
The role being offered is for an Assistant Deli Counter Manager, a crucial position responsible for supporting the Deli Counter Manager in achieving the department's financial and operational objectives. This position directly contributes to the growth of the Deli Department’s sales by ensuring the production of quality food items, delivering outstanding customer service, and creative merchandising. The Assistant Deli Counter Manager leads by example, managing and developing the Deli staff with clear communication and strong leadership skills. They are tasked with a variety of responsibilities including overseeing daily operations, staff management, food quality assurance, merchandising, and inventory control.
This role is highly dynamic and demands a proactive approach to meeting financial targets, including sales, margins, and inventory goals set by store leadership. The assistant manager will often assume ownership of the department in the absence of the Deli Counter Manager, making decisive actions to ensure smooth operation and customer satisfaction. Their duties extend to key human resource functions such as hiring, training, evaluating, and disciplining staff, maintaining compliance with health and safety regulations, and ensuring adherence to company policies.
Additionally, the Assistant Deli Counter Manager develops merchandising plans to enhance product displays and promote new products and specials, thus driving sales. Collaboration with other store departments, such as coordinating demonstrations and promotions, is an essential part of the role. The position requires working flexible hours, including early mornings, evenings, and weekends, to align with operational needs.
Ideal candidates possess intermediate math skills, computer literacy, and knowledge of deli operations including hygiene, sanitation, inventory management, and personnel leadership. The physical demands of the job are substantial, requiring the ability to lift up to 50 pounds, stand for long periods, and work safely around kitchen equipment and sharp knives. Candidates must also be willing and able to obtain a Food Handler’s Certificate within a short period after hiring, along with a readiness to work across multiple store locations if needed.
This position offers an opportunity to play a pivotal role in a respected grocery store’s deli operations, providing an excellent career path in retail food service management and team leadership, while contributing to an engaging and customer-focused shopping experience.
Job Requirements
- High school diploma or equivalent
- Prior experience in food service or retail deli environment preferred
- Ability to lift and carry up to 50 lbs throughout shift
- Ability to stand and walk for extended periods
- Knowledge of health and safety regulations relevant to food handling
- Must be able to effectively supervise and manage staff
- Ability to use computers and basic office software
- Good communication skills
- Availability to work flexible hours including weekends
- Willingness to obtain Food Handler’s Certificate within 10 days
- Ability to maintain a safe and clean working environment
- Able to work around kitchen machinery and sharp knives safely
- Physical stamina for standing, kneeling, crouching, stooping, and repetitive hand motions
- Ability to push/pull deli carts or rolling racks
- Eligible to transfer and travel between store locations if necessary.
Job Qualifications
- General knowledge of Deli Counter operations including food production, hygiene, margins, ordering, inventory control, merchandising, and personnel management
- Intermediate math skills
- Computer literacy with experience or willingness to train in Windows, Outlook Express, Word, and Excel
- Strong communication, listening, organization, and time management skills
- Ability to provide and coach exceptional customer service
- Leadership and team-building capabilities with experience in coaching, motivating, supervising, delegating, and managing performance
- Willingness to work early mornings, evenings, and weekends
- Ability to understand and enforce Department of Health regulations
- Ability to obtain Food Handler's Certificate within 10 days of employment
- Physically capable of lifting up to 50 lbs
- Ability to work safely around kitchen machinery and sharp knives
- Flexibility to travel or transfer to other store locations if required.
Job Duties
- Assume ownership of the Deli Counter in the absence of the Deli Counter Manager
- Gain skills and ability to assist the Deli Counter Manager with achieving financial goals including sales, margins, and inventory
- Perform key human resource functions such as hiring, training, performance evaluations, disciplinary actions, and managing staff breaks
- Manage staff through quality training, communication, and development
- Write Deli Counter employee schedules to handle workflow, customer service, and labor budgets
- Ensure consistent, outstanding customer service and address customer feedback promptly
- Develop and maintain merchandising plans including displays, promotions, cleanliness, and store appearance
- Execute sales promotions and collaborate with Demo Department
- Ensure proper department signage
- Manage purchasing, order cycles, and order books to maintain product mix
- Ensure quality standards through proper product rotation and fresh product sales
- Maintain stock appearance while minimizing inventory and providing organic items
- Manage shrink and credits through organization and follow-through
- Spend minimum 75% of scheduled hours on the sales floor
- Promote and maintain positive, clean, and safe atmosphere
- Assist with quarterly inventories
- Support department and store goals
- Attend meetings and assist in departmental meeting facilitation
- Provide store layout knowledge to assist customers
- Enforce Deli and Store policies as outlined by management
- Work safely around kitchen equipment and under varying conditions and temperatures.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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