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Count Room Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Regular shifts

Job Description

This role is for a Count Room Attendant at a casino or gaming establishment. Such establishments provide a vibrant environment where gaming activities including slot machines, table games, and poker room operations take place. Typically, casinos are entertainment venues that interlace hospitality, gaming, and sometimes dining experiences for a wide variety of guests. The Count Room Attendant is a vital part of the casino's operational team, primarily tasked with ensuring the accuracy and security of cash handling during drop and count processes. This process constitutes a fundamental element of casino operations, verifying all currency and gaming chips collected from the gaming floor. Their work directly impacts the casino's financial integrity and compliance with regulatory requirements.

The Count Room Attendant's role involves opening, securing, and counting the cash extracted from slot machines and table games. They must adhere strictly to established drop and count policies and procedures to maintain accuracy and security. The position requires operation of various electronic currency counters, sorters, and ticket counting machines. Beyond merely counting, they prepare bundles for verification, track records on electronic counters, and generate detailed reports. Furthermore, the Count Room Attendant performs chip counts for the poker room, ensuring all cash and chips are properly documented and accounted for. Confidentiality is paramount due to the sensitive nature of handling large sums of money and related data.

Additionally, attention to detail, organizational skills, and the ability to spot discrepancies are critical, as the role involves interfacing with highly sensitive and precise data entries in computerized accounting systems. The Count Room Attendant often works early morning shifts, for example, from 4 am to 12 pm, aligning with the casino’s operational schedule for count procedures. The role requires individuals to be at least 21 years old and hold a gaming license, confirming their eligibility and compliance with state or regulatory gaming laws. While prior experience in drop and count procedures is preferred, the role is also suited to reliable, detail-oriented individuals willing to learn and grow within the casino operations team.

In summary, the Count Room Attendant is crucial in maintaining trust, security, and operational fluidity in a casino's financial handling processes. Their meticulous work supports the casino's compliance with regulations and its reputation for integrity and accountability. This role offers a unique opportunity to be part of a dynamic, fast-paced industry where precision and professionalism are highly valued.

Job Requirements

  • Must be 21 years or older
  • must be able to work from 4am-12pm
  • high school diploma, GED, or relevant experience
  • previous drop and count experience preferred
  • excellent organizational skills and attention to detail
  • strong analytical and problem-solving skills
  • gaming license required

Job Qualifications

  • High school diploma, GED, or relevant experience
  • previous drop and count experience preferred
  • excellent organizational skills and attention to detail
  • strong analytical and problem-solving skills
  • ability to operate electronic currency and ticket counting equipment
  • reliability and trustworthiness in handling sensitive financial information
  • ability to work early morning shifts and maintain confidentiality

Job Duties

  • Opens, removes, and secures currency from slot machines and table games
  • adheres to all drop and count policies and procedures
  • accurately counts slot machine currency drop and tickets
  • operates electronic currency counter, sorter, and ticket counter equipment
  • records currency from each bill acceptor and table game box on the electronic currency counter
  • prepares and bundles the currency drop for verification
  • separates slot ticket and currency from gaming machines
  • performs chip count for poker room
  • prepares and creates various reports on the count and enters the information into the computerized online accounting system
  • informs supervisors of any discrepancies or variances
  • ensures area is maintained and clean
  • completes drop and count during regular shift
  • maintains confidentiality of all information
  • performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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