Cosmo Prof Color & Curl Concierge Cordova, TN (6279)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Vacation Time
sick leave
Holiday pay
Job Description
Sally Beauty Holdings, a leading company in the professional beauty supply industry, is renowned for providing top-quality hair care, color, and styling products to a wide range of customers, including beauty salons, barbershops, spas, schools, and licensed cosmetologists. With a strong presence across multiple regions, Sally Beauty Holdings emphasizes innovation, inclusivity, and customer satisfaction. The company is committed to fostering a creative and vibrant work environment where employees can thrive and grow professionally. As an equal opportunity employer, Sally Beauty Holdings values diversity and encourages individuals from all backgrounds to join their team. Employment with Sally Beauty Holdings offers not only a dynamic and engaging workplace but also opportunities for continued education and career advancement within the beauty industry.
The Color & Curl Concierge / Colour & Curl Specialist is a pivotal role within Sally Beauty Holdings, acting as a steward and subject matter expert in all areas related to hair color and curl/texture. This role is integral to demonstrating the company’s dominance in the industry through talent development, sales expertise, technical knowledge, social media engagement, and business acumen. The position is designed for individuals passionate about beauty and color who are eager to expand their knowledge and influence within the marketplace. This job involves a combination of daily sales associate responsibilities and specialized duties that focus on maximizing sales through customer retention, building lasting customer relationships, enhancing brand awareness, and expanding the market share of hair color and curl products.
The Color & Curl Concierge / Specialist is expected to offer comprehensive color and curl consultation services to a professional clientele that includes beauty salons, barbers, spas, schools, and licensed cosmetologists. They use market analysis to introduce new products, conduct product education both in-store and virtually, and provide exceptional customer service to help clients meet their hair care needs. The role demands ongoing education through guided learning and certification courses to maintain a high level of expertise, ensuring that the individual stays current with emerging hair trends and industry developments.
In this role, the specialist must also maintain an inviting atmosphere within the store by upholding high standards in visual merchandising, product displays, and brand guidelines. Daily communication with team members, customers, and vendors is crucial, as well as problem resolution to address any customer concerns promptly and effectively. Operational responsibilities such as store opening and closing procedures, cash handling, and occasional bank deposits are also part of the role.
The Color & Curl Concierge / Specialist will benefit from a creative and passionate team, generous product discounts, and free samples. Continuous education and growth opportunities are provided to empower the individual to develop professionally and advance their career within the beauty industry. Medical, dental, vision, 401k retirement plans, and paid time off such as vacation, sick, and holiday time are potential benefits depending on the hours worked. If you are passionate about beauty, have a strong business acumen, and enjoy working in a vibrant, challenging environment, this role offers a unique opportunity to be at the forefront of Sally Beauty Holdings’ color and curl business.
The Color & Curl Concierge / Colour & Curl Specialist is a pivotal role within Sally Beauty Holdings, acting as a steward and subject matter expert in all areas related to hair color and curl/texture. This role is integral to demonstrating the company’s dominance in the industry through talent development, sales expertise, technical knowledge, social media engagement, and business acumen. The position is designed for individuals passionate about beauty and color who are eager to expand their knowledge and influence within the marketplace. This job involves a combination of daily sales associate responsibilities and specialized duties that focus on maximizing sales through customer retention, building lasting customer relationships, enhancing brand awareness, and expanding the market share of hair color and curl products.
The Color & Curl Concierge / Specialist is expected to offer comprehensive color and curl consultation services to a professional clientele that includes beauty salons, barbers, spas, schools, and licensed cosmetologists. They use market analysis to introduce new products, conduct product education both in-store and virtually, and provide exceptional customer service to help clients meet their hair care needs. The role demands ongoing education through guided learning and certification courses to maintain a high level of expertise, ensuring that the individual stays current with emerging hair trends and industry developments.
In this role, the specialist must also maintain an inviting atmosphere within the store by upholding high standards in visual merchandising, product displays, and brand guidelines. Daily communication with team members, customers, and vendors is crucial, as well as problem resolution to address any customer concerns promptly and effectively. Operational responsibilities such as store opening and closing procedures, cash handling, and occasional bank deposits are also part of the role.
The Color & Curl Concierge / Specialist will benefit from a creative and passionate team, generous product discounts, and free samples. Continuous education and growth opportunities are provided to empower the individual to develop professionally and advance their career within the beauty industry. Medical, dental, vision, 401k retirement plans, and paid time off such as vacation, sick, and holiday time are potential benefits depending on the hours worked. If you are passionate about beauty, have a strong business acumen, and enjoy working in a vibrant, challenging environment, this role offers a unique opportunity to be at the forefront of Sally Beauty Holdings’ color and curl business.
Job Requirements
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
