Corporate Trainer

Supreme Dumplings is a distinguished Taiwanese restaurant renowned for delivering moments of joy to its guests, team members, and the communities it serves. Deeply rooted in tradition and craftsmanship, Supreme Dumplings specializes in Xiao Long Bao, an iconic steamed dumpling known as the 'little dumpling in a basket,' whose origins trace back over 1,000 years to China's Song Dynasty. This cherished culinary tradition involves steaming dumplings in bamboo baskets, a method perfected over centuries by different regions of China. Supreme Dumplings brings this rich heritage to life in its kitchens, crafting each dumpling with passion and precision to offer an unparalleled authentic experience. The restaurant takes pride in its commitment to quality, exceptional service, and creating memorable dining experiences. Every bite tells a story of tradition, passion, and culinary excellence, reflecting the deep cultural roots and meticulous craftsmanship central to the brand's identity.

The Corporate Trainer role at Supreme Dumplings is a crucial position designed to execute and reinforce operational standards within the Honolulu, Hawaii location. This full-time, exempt position offers an annual salary ranging from $82,000 to $85,000, with exact compensation determined by experience, skills, and internal equity. The Corporate Trainer serves as a flexible, high-impact field role, adapting the scope of responsibilities based on business needs and individual strengths. Depending on the candidate’s experience, the position may emphasize Front of House (FOH), Back of House (BOH), or a combination of both areas, ensuring excellence in service, culinary execution, and overall operations.

The primary focus of this role is not to develop new training programs from scratch but to compile, reinforce, and operationalize existing standards. The Corporate Trainer identifies gaps in current practices and drives real-time improvements in execution, consistency, and team performance. This role is essential for scaling Supreme Dumplings’ business, ensuring that all new and existing locations operate at a consistently high level. Reporting directly to the Corporate Training Manager, the Corporate Trainer plays a pivotal role in stabilizing, supporting, and elevating operational performance while fostering a culture of accountability and continuous improvement. They collaborate closely with General Managers and District Managers to implement practical, results-driven solutions, coach teams, and maintain adherence to standard operating procedures, food quality standards, and service expectations. The position also involves supporting new store openings in Hawaii through hands-on training and operational deployment, requiring a willingness to travel extensively with extended stays to ensure seamless launches and operational support. Supreme Dumplings supports this travel by covering flights, providing accommodations, transportation, and meals during assignments. This role demands flexibility, including the ability to work up to 60 hours a week during critical business periods and store openings. It represents an exciting opportunity for professionals passionate about the restaurant industry, operational excellence, and team development within a well-established and culturally rich culinary brand.