Corporate Receptionist & Customer Coordinator-Springfield

Springfield, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $37,465.23 - $44,293.05

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

Flexible work environment

Job Description

Ozarks Coca-Cola/Dr Pepper Bottling Company is a well-established and respected beverage bottling company known for its commitment to quality service and community engagement. As a prominent player in the beverage industry, the company focuses on delivering exceptional products while fostering a professional and welcoming environment for both its customers and employees. The company emphasizes the importance of strong communication, effective customer service, and operational accuracy to maintain its reputation and ensure smooth business flow. With a history rooted in regional service excellence, Ozarks Coca-Cola/Dr Pepper Bottling Company offers a dynamic workplace where employees can contribute to meaningful interactions with customers... Show More

Job Requirements

High school diploma or equivalent preferred but not required
Minimum one year experience in dispatch or customer service representative position
Ability to communicate effectively in written and verbal forms
Basic mathematical skills
Proficiency with Microsoft Office software
Ability to handle multiple tasks and maintain attention to detail
Good interpersonal skills
Ability to sit for extended periods
Ability to lift, push, pull, or carry weights between 10 to 50 pounds
Reasonable accommodations available for individuals with disabilities

Job Qualifications

High school diploma or equivalent preferred but not required
One year work experience in dispatch or customer service representative role
Ability to read, analyze, and interpret reports and work instructions
Excellent written and verbal communication skills
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
Ability to solve practical problems with limited standardization
Knowledge of Microsoft Office applications including Word, Excel, Outlook, and Access
Strong organizational skills
Attention to detail

Job Duties

Represent the company professionally and courteously
Greet guests and assist them to appropriate locations or contacts
Answer and direct phone calls
Create, modify, and erase customer and employee accounts
Process equipment move orders
Maintain equipment move order records
Maintain data integrity for all records, including customer records
Assist Human Resources by posting and removing job postings and bids
Cross train for the Service Coordinator position and provide backup support
Keep the front office area clean and organized
Perform other duties as assigned or requested

Job Location

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