Corporate HR Manager (Bilingual)
Job Overview
Compensation
Salary
Range $70,000.00 - $80,000.00
Benefits
competitive pay
comprehensive benefits
401k Match
Employee Discounts
Free parking
growth opportunities
Inclusive culture
Job Description
Heritage Companies is a prominent hospitality organization deeply rooted in the rich culture, spirit, and traditions of New Mexico. This diverse company operates across multiple sectors including hotels, restaurants, and various destination venues, providing a comprehensive range of services that celebrate the unique heritage of the region. Heritage Companies prides itself on fostering a supportive and inclusive work environment where employees are encouraged to grow, develop their skills, and advance their careers within the company. They emphasize a strong team culture, offering employees access to special benefits such as hotel and spa discounts and savings at Heritage restaurants throughout New Mexico. This approach ensures that every team member feels valued, connected, and part of something extraordinary, aligning with the company’s mission to create memorable experiences for their guests while nurturing a community-focused workplace.
The role of Corporate Human Resources Manager at Heritage Companies is vital in upholding these values and driving the company’s human resources strategy in a hospitality setting. This position requires an individual who possesses a passion for service and a strong commitment to supporting both employees and operational leaders. As a hands-on partner to senior HR leadership and business unit managers, the Corporate Human Resources Manager plays a critical role in managing the full employee lifecycle. This includes recruiting, onboarding, performance management, employee relations, compliance, and workforce planning. The manager ensures that all HR programs and policies not only comply with federal, state, and local employment laws but also reinforce the company’s culture and values.
Moreover, this role encompasses strategic workforce planning, leadership coaching, and employee engagement initiatives designed to create workplaces where team members feel supported, empowered, and motivated to deliver exceptional service. The Corporate HR Manager is expected to maintain a strong presence across Heritage’s properties in New Mexico, facilitating positive employee relations, conducting investigations when necessary, and partnering with leaders to foster development and retention. This combination of strategic oversight and hands-on involvement enables the Corporate Human Resources Manager to directly contribute to the company’s success by promoting a positive employee experience and maintaining compliance with all relevant regulations.
The position offers competitive pay along with comprehensive benefits, including a 25% match contribution to the 401(k) retirement plan. Employees enjoy generous discounts across the company's portfolio of hotels, restaurants, spas, and retail outlets, enhancing the overall employment experience. Additionally, the company prioritizes employee convenience through amenities such as free parking and provides ample opportunities for professional growth within one of New Mexico’s largest private employers. The company's inclusive, people-first culture makes this an excellent opportunity for an experienced HR professional looking to make a meaningful impact in the hospitality field while advancing their career in a dynamic, supportive environment.
The role of Corporate Human Resources Manager at Heritage Companies is vital in upholding these values and driving the company’s human resources strategy in a hospitality setting. This position requires an individual who possesses a passion for service and a strong commitment to supporting both employees and operational leaders. As a hands-on partner to senior HR leadership and business unit managers, the Corporate Human Resources Manager plays a critical role in managing the full employee lifecycle. This includes recruiting, onboarding, performance management, employee relations, compliance, and workforce planning. The manager ensures that all HR programs and policies not only comply with federal, state, and local employment laws but also reinforce the company’s culture and values.
Moreover, this role encompasses strategic workforce planning, leadership coaching, and employee engagement initiatives designed to create workplaces where team members feel supported, empowered, and motivated to deliver exceptional service. The Corporate HR Manager is expected to maintain a strong presence across Heritage’s properties in New Mexico, facilitating positive employee relations, conducting investigations when necessary, and partnering with leaders to foster development and retention. This combination of strategic oversight and hands-on involvement enables the Corporate Human Resources Manager to directly contribute to the company’s success by promoting a positive employee experience and maintaining compliance with all relevant regulations.
The position offers competitive pay along with comprehensive benefits, including a 25% match contribution to the 401(k) retirement plan. Employees enjoy generous discounts across the company's portfolio of hotels, restaurants, spas, and retail outlets, enhancing the overall employment experience. Additionally, the company prioritizes employee convenience through amenities such as free parking and provides ample opportunities for professional growth within one of New Mexico’s largest private employers. The company's inclusive, people-first culture makes this an excellent opportunity for an experienced HR professional looking to make a meaningful impact in the hospitality field while advancing their career in a dynamic, supportive environment.
Job Requirements
- Maintain a valid driver’s license and meet company insurability requirements, as driving is an essential function of this role
- SHRM-CP / SHRM-SCP or PHR / SPHR preferred but not required
- bachelor’s degree in Human Resources, Business Administration, or related field preferred
- 3+ years of progressive HR experience
- corporate, multi-location, or high-growth environment experience preferred
- experience working with Paylocity or other HRIS systems preferred
- strong knowledge of employment law and HR best practices
- excellent interpersonal, communication, and conflict-resolution skills
- ability to handle sensitive information with discretion and professionalism
- strong organizational skills with the ability to manage multiple priorities
- proficiency in HRIS platforms, Google Workspace, and other reporting tools
- bilingual (English/Spanish) skills is required for this position
- ability to in-person in Santa Fe, NM but willing/able to commute to Albuquerque, NM occasionally, based on needs of the department
Job Qualifications
- SHRM-CP / SHRM-SCP or PHR / SPHR preferred but not required
- bachelor’s degree in Human Resources, Business Administration, or related field preferred
- 3+ years of progressive HR experience
- corporate, multi-location, or high-growth environment experience preferred
- experience working with Paylocity or other HRIS systems preferred
- strong knowledge of employment law and HR best practices
- excellent interpersonal, communication, and conflict-resolution skills
- ability to handle sensitive information with discretion and professionalism
- strong organizational skills with the ability to manage multiple priorities
- proficiency in HRIS platforms, Google Workspace, and other reporting tools
- bilingual (English/Spanish) skills is required for this position
- ability to in-person in Santa Fe, NM but willing/able to commute to Albuquerque, NM occasionally, based on needs of the department
Job Duties
- Serve as a trusted advisor to managers and employees on employee relations matters
- support performance management processes, coaching leaders on feedback, discipline, and development
- investigate and resolve employee concerns in a fair, timely, and legally compliant manner
- maintain accurate employee records in HRIS systems
- ensure compliance with federal, state, and local employment laws (FLSA, FMLA, ADA, ACA, EEO, etc.)
- develop, maintain, and communicate HR policies and procedures
- support audits, reporting, and regulatory filings as required
- support leadership development, training programs, and succession planning
- promote employee engagement, recognition, and retention initiatives
- partner with senior leadership, fellow Corporate HR Managers and the Corporate Director of HR to align HR strategies with organizational objectives
- provide guidance on workforce planning, organizational design, and change management
- supports compensation and benefits processes, including merit and bonus cycles, benchmarking, internal equity, and vendor coordination
- analyze HR metrics and trends to inform decision-making and continuous improvement
- travel regularly by automobile to multiple Heritage properties throughout the State of New Mexico to support HR operations, employee relations, training, compliance, and leadership initiatives
- maintain a high level of positive and professional approach with employees, coworkers, and guests
- work closely with management and employees across the portfolio to improve work relationships, build morale, and increase productivity and retention
- assist team building activities and morale building projects for the company
- always maintain confidentiality of Human Resources information
- performs other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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