Job Overview
Compensation
Hourly
Range $15.00 - $19.25
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
Our company is a well-established corporate headquarters known for maintaining a professional and welcoming work environment while providing top-tier administrative support to various departments within the organization. As a pivotal point of contact, we pride ourselves on delivering exceptional customer service and ensuring smooth communication flow between internal staff and external guests. Operating from a centralized office location, our corporate headquarters supports the overall business objectives by managing daily front-desk operations with excellence and adherence to security protocols. This role is crucial as it not only reflects the company’s brand and values to visitors and callers but also aids in maintaining a secure, organized, and efficient office environment. The position offers an opportunity to become an integral part of our corporate team, contributing to both the operational and cultural success of the organization.
The role of Receptionist/Administrative Support Specialist is designed to support the corporate headquarters as the first point of contact for all inbound telephone inquiries and visitors. This position entails answering multi-line telephones, screening calls, greeting guests, and ensuring they are directed appropriately with issued security passes following established protocols. The Receptionist will be responsible for managing the main voicemail system, producing monthly phone usage reports, and assisting with facility access badge management. The ideal candidate will demonstrate professionalism, outstanding interpersonal skills, and proficiency in handling a variety of administrative tasks to support the office’s smooth functioning. This role demands attentiveness, confidentiality, and a proactive approach to problem-solving.
The Receptionist will be the face and voice of the company, handling communications with internal employees and external stakeholders efficiently and courteously. Maintaining an organized reception area, submitting building work orders as necessary, and providing additional administrative services are also key responsibilities. The successful candidate will be expected to respect security protocols rigorously to safeguard office operations, enforce access controls, and promote a safe work environment. This position is perfect for an individual seeking to leverage their customer service skills in a dynamic corporate setting while gaining diverse administrative experience. Overall, the role contributes significantly to enhancing the overall visitor experience and internal communication, supporting core business functions seamlessly.
The role of Receptionist/Administrative Support Specialist is designed to support the corporate headquarters as the first point of contact for all inbound telephone inquiries and visitors. This position entails answering multi-line telephones, screening calls, greeting guests, and ensuring they are directed appropriately with issued security passes following established protocols. The Receptionist will be responsible for managing the main voicemail system, producing monthly phone usage reports, and assisting with facility access badge management. The ideal candidate will demonstrate professionalism, outstanding interpersonal skills, and proficiency in handling a variety of administrative tasks to support the office’s smooth functioning. This role demands attentiveness, confidentiality, and a proactive approach to problem-solving.
The Receptionist will be the face and voice of the company, handling communications with internal employees and external stakeholders efficiently and courteously. Maintaining an organized reception area, submitting building work orders as necessary, and providing additional administrative services are also key responsibilities. The successful candidate will be expected to respect security protocols rigorously to safeguard office operations, enforce access controls, and promote a safe work environment. This position is perfect for an individual seeking to leverage their customer service skills in a dynamic corporate setting while gaining diverse administrative experience. Overall, the role contributes significantly to enhancing the overall visitor experience and internal communication, supporting core business functions seamlessly.
Job Requirements
- High school diploma or equivalent
- experience in receptionist duties or customer service
- ability to operate multi-line telephone systems
- excellent verbal and written communication skills
- familiarity with security procedures
- strong organizational skills
- ability to multitask effectively
- professional demeanor
- attention to detail
Job Qualifications
- High school diploma or equivalent
- prior experience in a receptionist or customer service role preferred
- excellent communication and interpersonal skills
- proficiency in operating multi-line phone systems
- strong organizational skills
- ability to follow security protocols
- attention to detail
- ability to handle multiple tasks simultaneously
- professionalism and courtesy when dealing with visitors and callers
Job Duties
- Answer and screen incoming calls
- greet callers, provide information, transfer calls, and take messages
- administer main voicemail
- produce monthly phone reports
- follow security protocols and office procedures
- assist with facility access badges
- maintain an organized reception area
- submit building work orders as requested
- provide administrative services as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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