Core Crew (Front Desk & Sales) - Hoboken, NJ

Hoboken, NJ, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $17.00

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

flexible schedule

Employee Discounts

Free drop in classes

Commission opportunities

Professional Development

Job Description

Solidcore is a national boutique fitness company with over 100 studios across the United States, dedicated to providing a unique and transformative fitness experience. Known for its signature 50-minute low-impact, high-intensity strength training workouts, Solidcore combines an energizing atmosphere with a deeply supportive community. The lights are dimmed and the music is loud, creating an immersive environment designed to help clients push their limits and achieve their fitness goals. Solidcore prides itself on its commitment to team growth, personal development, and fostering a culture where individuals can thrive and show up as their strongest, most empowered selves. Beyond fitness, Solidcore... Show More

Job Requirements

High school education
some college preferred
ability to lift up to 30 pounds
ability to stand for long durations of time
flexible schedule including mornings, evenings, holidays, weekends, and closing hours
part-time availability
1 year sales experience preferred
experience with Membership Business Operations software preferred
excellent interpersonal and communication skills
strong organizational skills
passion for fitness and wellness

Job Qualifications

High school education
some college preferred
1 year sales experience preferred
experience with Membership Business Operations software preferred
excellent interpersonal and communication skills
outstanding customer service skills
strong organizational skills
careful attention to detail
ability to initiate tasks and perform duties without direction
ability to stand for long durations of time
passion for fitness and wellness
positive and personable attitude

Job Duties

Bring Solidcore's client experience acronym CORE to life by connecting with a warm welcome using the client’s name, opening up connections to the community, recognizing efforts in class, milestones, and achievements, and educating about offers and thanking clients
Regularly interact with clients and obtain, assess, and address information on client needs, expectations, and satisfaction levels
Maintain product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
Perform routine client-facing system tasks such as new account set-up, scheduling/canceling/rebooking classes, package purchases, and other general account needs
Be aware of studio issues, events, or schedule changes and communicate them to clients and team members as needed
Assist the Head Coach Community Manager and Coaches in daily studio operations, including keeping the studio clean and ensuring a superior client experience
Notify studio management of any employee or client complaints or grievances and assist in responding appropriately
Address maintenance or equipment issues visible to clients promptly
Follow up with client lists in Axle to meet monthly sales quota
Respond to client emails
Alert coaches about client milestones and set up the celebration board

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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