Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedules
Career development opportunities
Team-oriented environment
Job Description
Captain D's is a renowned fast-food restaurant chain specializing in fresh seafood, committed to delivering high-quality meals and excellent customer service. Established with the vision of providing guests with delicious and affordable seafood options, Captain D's has grown into a popular dining destination across numerous locations. The company prides itself on a vibrant and inclusive culture that values the contributions of every team member, fostering an environment where employees feel respected, empowered, and motivated. Captain D's operates as a franchise-owned establishment, which means each location is managed with a personalized approach that aligns with the overall brand values and goals. The workplace culture emphasizes training, development, and teamwork, ensuring staff members are equipped to thrive and advance within the company. This commitment to employee welfare is reflected in the supportive atmosphere and clear growth pathways available to all employees.
The role of Guest Specialist at Captain D's represents an exciting opportunity to become the welcoming face of the restaurant. Guest Specialists are integral to creating a positive dining experience by providing warm, friendly, and efficient service to customers. Responsibilities include greeting guests as they arrive, preparing food according to company standards, and maintaining cleanliness in the dining area. This position is ideal for beginners looking to start a career in the hospitality or food service industry, offering valuable hands-on experience and the potential for career progression.
Certified Guest Specialists take on additional responsibilities such as training new team members, which underlines the trust and importance placed on experienced staff within the Captain D's family. The role requires adherence to health and safety protocols, ensuring food quality and cleanliness standards are consistently met. Working hours for this position vary and may include nights, weekends, and holidays, accommodating the needs of the restaurant and its guests.
As a Guest Specialist, you will represent Captain D's both in customer interactions and teamwork, embodying the core values of hospitality and service excellence that make the company a standout employer and dining choice. Joining Captain D's means becoming part of a caring community that values each member's contributions and provides a solid foundation for personal and professional growth. The company encourages applicants with a positive attitude and eagerness to learn to apply for this role and embark on a rewarding career path within the vibrant Captain D's network.
The role of Guest Specialist at Captain D's represents an exciting opportunity to become the welcoming face of the restaurant. Guest Specialists are integral to creating a positive dining experience by providing warm, friendly, and efficient service to customers. Responsibilities include greeting guests as they arrive, preparing food according to company standards, and maintaining cleanliness in the dining area. This position is ideal for beginners looking to start a career in the hospitality or food service industry, offering valuable hands-on experience and the potential for career progression.
Certified Guest Specialists take on additional responsibilities such as training new team members, which underlines the trust and importance placed on experienced staff within the Captain D's family. The role requires adherence to health and safety protocols, ensuring food quality and cleanliness standards are consistently met. Working hours for this position vary and may include nights, weekends, and holidays, accommodating the needs of the restaurant and its guests.
As a Guest Specialist, you will represent Captain D's both in customer interactions and teamwork, embodying the core values of hospitality and service excellence that make the company a standout employer and dining choice. Joining Captain D's means becoming part of a caring community that values each member's contributions and provides a solid foundation for personal and professional growth. The company encourages applicants with a positive attitude and eagerness to learn to apply for this role and embark on a rewarding career path within the vibrant Captain D's network.
Job Requirements
- must be at least 16 years old
- availability to work varied shifts including nights weekends and holidays
- ability to stand for long periods
- reliable and punctual
- basic food handling knowledge
- ability to follow instructions
- good interpersonal skills
Job Qualifications
- high school diploma or equivalent preferred
- previous customer service experience a plus
- ability to work in a fast-paced environment
- good communication skills
- team-oriented attitude
- willingness to learn and adapt
- certified guest specialist for training roles
Job Duties
- provide warm and friendly guest service
- follow food safety and cleanliness standards
- support kitchen and front-of-house operations
- know and follow company procedures
- maintain cleanliness of dining area
- assist in onboarding and training new staff
- ensure a positive guest experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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