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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $27.00 - $30.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible work schedule
Job Description
Founded in 1964, New York Blood Center (NYBC) is a leading nonprofit organization dedicated to providing lifesaving blood products and advancing global public health. With over 60 years of service in the tri-state area, NYBC delivers approximately 500,000 blood products annually to more than 150 hospitals, EMS, and healthcare partners. As part of New York Blood Center Enterprises (NYBCe), the organization spans 17 states and supplies one million blood products to over 400 U.S. hospitals every year. NYBCe also offers cellular therapies, specialty pharmacy services, and medical support to more than 200 research, academic, and biopharmaceutical organizations. At its core,... Show More
Job Requirements
- High school diploma
- 2-3 years administrative and/or customer service experience preferably in Volunteer Services
- working knowledge of computerized systems
- proficiency in Microsoft Office Suite
- strong attention to detail
- ability to work independently
- excellent interpersonal skills
- effective verbal and written communication
- ability to interact respectfully with diverse populations
- teamwork skills
- willing to attend workshops as needed
Job Qualifications
- High school diploma required
- college degree preferred
- 2-3 years experience in administrative and/or customer service roles preferably in Volunteer Services
- working knowledge of computerized systems
- knowledge of a variety of software applications including Microsoft Office Suite
- strong attention to detail
- ability to work independently with minimal supervision
- high level of interpersonal skills to handle complex issues involving volunteers, groups or staff
- effective communication skills both oral and written
- ability to interact courteously and respectfully with diverse populations
- ability to work effectively in a team environment
- any combination of education, training and experience to perform essential functions
Job Duties
- Follow up on volunteer opportunity inquiries
- research places to recruit volunteers
- prepare and send out volunteer flyers
- attend community, business, education fairs, events, services and meetings to recruit volunteers
- schedule, prepare and conduct new volunteer orientation and training classes
- identify volunteers for SAHH training and conduct SAHH Volunteer training
- schedule and perform initial and annual SAHH volunteer competencies
- investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required
- create and distribute volunteer schedule to volunteers
- schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments
- track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate
- enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports
- perform volunteer background checks and follow up on results
- organize and prepare recognition events including booking venue, planning agenda, acquiring guest speaker, calculating statistics for awards, ordering gifts/awards, creating and sending invitations and other tasks as needed
- prepare volunteer service letters
- communicate and engage volunteers for retention
- attend workshops as needed
- make recommendations to improve business unit practices and processes
- perform any related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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