Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $27.00 - $30.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible work schedule
Job Description
Founded in 1964, New York Blood Center (NYBC) is a leading nonprofit organization dedicated to providing lifesaving blood products and advancing global public health. With over 60 years of service in the tri-state area, NYBC delivers approximately 500,000 blood products annually to more than 150 hospitals, EMS, and healthcare partners. As part of New York Blood Center Enterprises (NYBCe), the organization spans 17 states and supplies one million blood products to over 400 U.S. hospitals every year. NYBCe also offers cellular therapies, specialty pharmacy services, and medical support to more than 200 research, academic, and biopharmaceutical organizations. At its core, the NYBC is committed to hematology and transfusion medicine research through the Lindsley F. Kimball Research Institute, which is focused on the study, prevention, treatment, and cure of bloodborne and blood-related diseases.
NYBC serves as a vital community lifeline, dedicated not only to saving lives but also to fostering advancement in medical research and public health initiatives. The organization is proud of its role in supporting patients and healthcare systems across a broad geographic region and remains committed to excellence and innovation in blood health services.
This position, Volunteer Coordinator, supports the Senior Manager of Volunteer Activities by assisting with the daily operations of the volunteer program and coordinating volunteers regionally. The role is crucial in maintaining the strength of NYBC's volunteer base, which is essential to the organization’s mission. The Volunteer Coordinator will engage in various volunteer recruitment efforts, including attending community, business, and educational fairs and events to attract new participants. This individual will handle the entire lifecycle of a volunteer’s involvement, from initial orientation and training to ongoing competency evaluations and recognition events.
Key responsibilities include scheduling and conducting new volunteer orientations, performing and coordinating initial and annual volunteer competencies, and managing volunteer schedules for drives, donor centers, office functions, and fairs. The role also involves tracking changes in blood drives, maintaining volunteer information in the Volunteer Management System, conducting background checks, and organizing volunteer recognition events such as planning venues, arranging guest speakers, and preparing awards. The Volunteer Coordinator will act as a critical liaison to ensure volunteer retention through strong communication and engagement.
This position requires strong attention to detail, excellent interpersonal and communication skills, and the ability to work independently while also contributing positively in a team environment. Candidates should be proficient in using computer systems and software applications such as Microsoft Office Suite and comfortable with handling complex volunteer-related issues. The role offers an opportunity to make a meaningful impact on community health and public service while growing professionally within a respected organization.
The proposed hourly salary for candidates working in New York City or Westchester County ranges from $27.00 to $30.00, with compensation for other locations reflecting local market rates and commensurate with skills and experience. This full-time role is based primarily in New York or Greater Tri-State office locations. NYBC fosters a supportive work environment dedicated to inclusivity, innovation, and public health advancement. Joining NYBC means becoming part of a legacy of commitment to lifesaving services and cutting-edge research in blood health.
NYBC serves as a vital community lifeline, dedicated not only to saving lives but also to fostering advancement in medical research and public health initiatives. The organization is proud of its role in supporting patients and healthcare systems across a broad geographic region and remains committed to excellence and innovation in blood health services.
This position, Volunteer Coordinator, supports the Senior Manager of Volunteer Activities by assisting with the daily operations of the volunteer program and coordinating volunteers regionally. The role is crucial in maintaining the strength of NYBC's volunteer base, which is essential to the organization’s mission. The Volunteer Coordinator will engage in various volunteer recruitment efforts, including attending community, business, and educational fairs and events to attract new participants. This individual will handle the entire lifecycle of a volunteer’s involvement, from initial orientation and training to ongoing competency evaluations and recognition events.
Key responsibilities include scheduling and conducting new volunteer orientations, performing and coordinating initial and annual volunteer competencies, and managing volunteer schedules for drives, donor centers, office functions, and fairs. The role also involves tracking changes in blood drives, maintaining volunteer information in the Volunteer Management System, conducting background checks, and organizing volunteer recognition events such as planning venues, arranging guest speakers, and preparing awards. The Volunteer Coordinator will act as a critical liaison to ensure volunteer retention through strong communication and engagement.
This position requires strong attention to detail, excellent interpersonal and communication skills, and the ability to work independently while also contributing positively in a team environment. Candidates should be proficient in using computer systems and software applications such as Microsoft Office Suite and comfortable with handling complex volunteer-related issues. The role offers an opportunity to make a meaningful impact on community health and public service while growing professionally within a respected organization.
The proposed hourly salary for candidates working in New York City or Westchester County ranges from $27.00 to $30.00, with compensation for other locations reflecting local market rates and commensurate with skills and experience. This full-time role is based primarily in New York or Greater Tri-State office locations. NYBC fosters a supportive work environment dedicated to inclusivity, innovation, and public health advancement. Joining NYBC means becoming part of a legacy of commitment to lifesaving services and cutting-edge research in blood health.
Job Requirements
- High school diploma
- 2-3 years administrative and/or customer service experience preferably in Volunteer Services
- working knowledge of computerized systems
- proficiency in Microsoft Office Suite
- strong attention to detail
- ability to work independently
- excellent interpersonal skills
- effective verbal and written communication
- ability to interact respectfully with diverse populations
- teamwork skills
- willing to attend workshops as needed
Job Qualifications
- High school diploma required
- college degree preferred
- 2-3 years experience in administrative and/or customer service roles preferably in Volunteer Services
- working knowledge of computerized systems
- knowledge of a variety of software applications including Microsoft Office Suite
- strong attention to detail
- ability to work independently with minimal supervision
- high level of interpersonal skills to handle complex issues involving volunteers, groups or staff
- effective communication skills both oral and written
- ability to interact courteously and respectfully with diverse populations
- ability to work effectively in a team environment
- any combination of education, training and experience to perform essential functions
Job Duties
- Follow up on volunteer opportunity inquiries
- research places to recruit volunteers
- prepare and send out volunteer flyers
- attend community, business, education fairs, events, services and meetings to recruit volunteers
- schedule, prepare and conduct new volunteer orientation and training classes
- identify volunteers for SAHH training and conduct SAHH Volunteer training
- schedule and perform initial and annual SAHH volunteer competencies
- investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required
- create and distribute volunteer schedule to volunteers
- schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments
- track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate
- enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports
- perform volunteer background checks and follow up on results
- organize and prepare recognition events including booking venue, planning agenda, acquiring guest speaker, calculating statistics for awards, ordering gifts/awards, creating and sending invitations and other tasks as needed
- prepare volunteer service letters
- communicate and engage volunteers for retention
- attend workshops as needed
- make recommendations to improve business unit practices and processes
- perform any related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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