Coordinator, Special Events

St. Louis, MO, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $41,100.00 - $58,100.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional Development
Employee Discounts
Retirement Plan

Job Description

St. Louis CITY SC is the newest professional soccer club in Major League Soccer, quickly establishing itself as a central figure in the cultural renaissance of the St. Louis region. More than just a sports team, St. Louis CITY SC is a community-focused organization dedicated to uniting their city through memorable sporting events and community engagement that extends beyond the game day experience. The club prioritizes innovation, diversity, inclusion, and creating a workplace environment that champions individual authenticity and growth. With a passionate workforce of over 500 professionals, the club offers a rapidly evolving and dynamic workplace where every team member's contribution impacts the overall mission to redefine what it means to be a soccer team in the modern era. Operating from a state-of-the-art stadium that can seat 22,500 fans, St. Louis CITY SC offers an energetic atmosphere that fuels excitement not only on game days but also for a broad array of other special events held within the club's premier facility.

The role of Coordinator, Special Events at St. Louis CITY SC involves supporting non-match day events and ensuring that every occasion held at the stadium is executed with the highest standard of professionalism and creativity. This role is essential for transforming diverse event concepts into reality by managing the entire event process from inception to closure. The Coordinator will handle a broad range of responsibilities including event setup and breakdown, audiovisual production, vendor coordination, and managing client expectations to deliver outstanding, tailor-made event experiences. The successful candidate will act as a primary liaison for clients, providing expert guidance and personalized solutions to accommodate each event's unique needs within the stadium's varied spaces.

Moreover, the Coordinator will build a robust pipeline of prospective clients by proactively generating new business opportunities and nurturing relationships with local and regional organizations. Meeting and exceeding annual event revenue goals are critical aspects of this role, requiring continuous innovation and expansion of event offerings. Working collaboratively with internal teams such as Operations, Marketing, Partnerships, and Ticketing, the Coordinator ensures that every event aligns seamlessly with the club's brand identity and guest experience standards. This position also involves managing proposals, tracking budgets, handling invoicing processes, and overseeing event asset organization.

Ideal candidates bring 2-3 years of experience in event planning, hospitality, or venue management, preferably within a stadium, arena, or large-scale venue setting. Candidates must exhibit strong organizational skills, exceptional interpersonal communication, and the ability to multitask efficiently in a fast-paced environment. A solutions-oriented mindset combined with creativity and professionalism is essential for success in this role. Proficiency in Microsoft Office and familiarity with event management software like Tripleseat or Social Tables is advantageous. The job requires lifting items up to 50 pounds and flexibility to work nights, weekends, and holidays with some travel between office and stadium locations in the St. Louis metro area. St. Louis CITY SC is committed to fostering a workplace culture where employees feel empowered to bring their unique perspectives and truly be themselves, contributing to the club's pioneering fan engagement and community impact efforts.

Job Requirements

  • Bachelor's degree or equivalent experience in event planning, hospitality, or related field
  • 2-3 years of experience in event planning, hospitality, or venue management
  • Experience executing events in a stadium or large-scale venue
  • Strong organizational and multitasking skills
  • Excellent customer relationship management abilities
  • Proficient in Microsoft Office suite
  • Ability to work flexible hours including nights, weekends, and holidays
  • Physical ability to lift items up to 50 pounds
  • Ability to travel within the St. Louis metro area between office and stadium locations
  • Effective communication and interpersonal skills
  • Self-starter with a goal-driven mindset

Job Qualifications

  • 2-3 years of event experience in event planning, hospitality, venue management, or a related field
  • Experience executing events in a stadium, arena, hotel, or large-scale venue preferred
  • Strong organizational skills with an eye for detail
  • Exceptional customer relationship development and management skills
  • Ability to coordinate multiple events simultaneously while managing time effectively
  • Must be a self-starter and goal-driven with a passion for their work
  • Ability to work calmly in a fast-paced environment
  • Significant experience with creative thinking and a solutions-oriented attitude
  • Strong professional communications and interpersonal skills when working with clients and internal groups to achieve organizational goals
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and event management software (Tripleseat, Social Tables) a plus
  • Must be able to lift and carry items up to 50lbs
  • Availability to work flexible hours including nights, weekends, and holidays

Job Duties

  • Lead start-to-finish execution of stadium private events, delivering exceptional client experiences from initial inquiry to event close-out
  • Oversee all event logistics, including setup/breakdown, audiovisual production, and staffing, ensuring seamless execution in a dynamic stadium environment
  • Serve as a primary point of contact for event clients, guiding them through the planning process and bringing their vision to life with creativity and attention to detail
  • Uphold a high understanding of stadium procedures, features, and spaces to continuously share creative event ideas and information with clients
  • Own and grow a robust pipeline of prospective clients, proactively generating new business through outreach, networking, and innovative sales strategies
  • Consistently exceed annual event revenue goals while identifying opportunities to expand and diversify event offerings
  • Build and maintain strong relationships with local and regional organizations to drive new event opportunities and partnerships
  • Conduct hospitality-focused stadium tours and regular meetings to bring clients' visions to life
  • Create, track, and maintain proposals for prospective clients and deliver in an accurate and timely manner
  • Collaborate with preferred vendors (catering, décor, A/V, etc.) to ensure high-quality event delivery
  • Partner with the Special Events team and other internal departments to plan and execute large-scale and high-profile events
  • Collaborate cross-functionally with departments including Operations, Marketing, Partnerships, and Ticketing to deliver events that reflect the club’s brand and guest experience
  • Serve as a primary point of contact for inbound event inquiries, delivering timely, accurate, and engaging communication
  • Oversee event inventory and storage, ensuring assets are organized and event-ready
  • Support event financial processes, including invoicing, billing, and budget tracking
  • Match day responsibilities and other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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