Coordinator of IDD Provider Services

Tri-County Behavioral Healthcare is a well-established organization committed to providing comprehensive mental health and intellectual disabilities services in the region. As a dedicated healthcare provider, Tri-County Behavioral Healthcare offers a supportive environment focused on improving the lives and well-being of individuals with mental health needs and intellectual and developmental disabilities (IDD). The organization is known for its community-based services and strong commitment to quality care, as well as its inclusive, smoke-free campuses. With an emphasis on employee wellness and support, Tri-County Behavioral Healthcare provides a range of benefits and fosters professional growth for its staff. Their services include residential programs, nursing facilities, host home services, and specialized community-based care, ensuring a holistic approach to client care across multiple settings.

The Coordinator of IDD Provider Services role plays a pivotal part in overseeing the daily operations of Individualized Skills and Socialization sites (ISS), including contracted ISS locations alongside services in community settings, residential homes, nursing facilities, and host home services. This position ensures that services offered comply with established regulations and quality standards, maintaining a seamless and effective continuum of care for individuals served. Acting as a liaison with treatment teams and Waiver Provider Coordinators, the Coordinator facilitates communication and coordination to support client-centered care plans, monitoring service implementation and compliance rigorously.

Beyond program oversight, the Coordinator handles financial account management for consumers represented as payees, ensuring timely paperwork submission for maintaining eligibility. The role is integral to staffing operations, involving the recruitment, selection, and training of employees and contract staff across various service areas. This position also involves conducting residential monitoring assessments and inspections, adhering to safety requirements and regulatory standards. Due to 24-hour care responsibilities, the Coordinator must participate in on-call rotations and remain flexible with work hours, adapting to emergent needs beyond the typical 8-5 schedule. Regular travel within the region is required to meet operational demands. The Coordinator reports to ensure high-quality services are maintained, supporting Tri-County’s mission of delivering meaningful and compassionate care in the mental health and intellectual disabilities community.

The position is based in Conroe, TX, and offers an annual salary of $52,380. It ensures a professional work environment that emphasizes employee health and well-being through comprehensive benefits such as medical, dental, vision insurance, disability coverage, company-paid life insurance, retirement plans with match, and mental health resources through the Employee Assistance Program. The organization values work-life balance, providing paid time off, personal holidays, and a casual dress code to promote a welcoming workplace culture. Tri-County Behavioral Healthcare is an equal opportunity employer dedicated to affirmative action and adheres to thorough background checks and regulatory compliance to ensure a safe service environment for all involved. This Coordinator role is an excellent opportunity for candidates passionate about leadership within the healthcare field, particularly in the IDD community, looking to make a meaningful impact while growing professionally in a supportive setting.