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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee wellness programs
Tuition Assistance
Job Description
Indiana Tech is a dynamic and independent university dedicated to providing career-oriented education across a broad spectrum of disciplines including business, engineering, computer sciences, criminal justice, cybersecurity, marketing, health sciences, communication, and helping professions. Founded with a strong teaching focus, Indiana Tech serves nearly 1,500 traditional undergraduate students on its scenic main campus and close to 5,000 adult and online learners. The institution offers a variety of degree programs ranging from associate to doctoral levels, as well as undergraduate and graduate certificates, designed to equip students with practical skills and knowledge for real-world success. Accredited by the Higher Learning Commission,... Show More
Job Requirements
- Bachelor’s degree or equivalent combination of education and experience
- One to three years of relevant professional experience preferred
- Strong customer service skills
- Experience in event logistics support
- Working knowledge of audio-visual equipment and event technology
- Experience with scheduling and event management software preferred
- Ability to collaborate with multiple campus departments
- Strong organizational and communication abilities
- Willingness to work evenings and weekends
- Ability to lift and carry loads between 5-60 lbs
- Ability to kneel, climb stairs and ladders, stoop, and bend
- Capable of managing multiple priorities
- Commitment to providing excellent client service
Job Qualifications
- Bachelor’s degree in hospitality management, event management, business, communications, public relations, marketing, higher education administration, or related field preferred
- One to three years of professional experience in conference services, event planning, hospitality, venue operations, or related field preferred
- Strong customer service and interpersonal skills
- Experience supporting event logistics including scheduling, communication, room setups, vendor coordination, and day-of-event execution
- Working knowledge of audio-visual equipment, event technology, and basic troubleshooting
- Experience using scheduling, database, or event management software preferred
- Ability to work collaboratively with campus partners including IT, dining, security, and facilities
- Strong organizational, problem-solving, and communication skills with attention to detail
- Willingness to work occasional evenings and weekends
- Intermediate skills in Word, Excel, PowerPoint, database and expert skills in Outlook
- Experience supporting events from inquiry through execution preferred
- Experience with clients, guests, vendors, and event hosts preferred
- Experience with summer camps, conferences, or special events is a plus
- Experience supervising student employees or part-time staff is preferred
- Working knowledge of relevant event regulations including Fire Marshal, Health and Safety, and Liquor licensing is preferred
Job Duties
- Serve as first point of contact for special events with internal and external constituents
- Provide exemplary customer service and specialized knowledge of audio-visual equipment, vendors, support services, scheduling, contracting, and risk management procedures
- Provide information to potential clients including quotes, diagrams, facility tours and walk-through meetings
- Serve as the primary system administrator with the campus scheduling software, Ad Astra, including maintaining software upgrades, developing user trainings, and coordinating material
- Build and manage an effective conference services team, including hiring and retaining student staff
- Delegate tasks and make decisions while overseeing event logistics
- Oversee equipment training, inventories, and coordination with on-campus service providers
- Work collaboratively with Information Technology on technological needs within conference services venues
- Provide inventory control and maintenance according to established procedures
- Collaborate with dining services and security to ensure safety and compliance with fire and health regulations
- Serve as primary lead for coordinating summer camp events
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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