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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $27.40 - $28.36
Work Schedule
Flexible
Benefits
403(b) matching
Dental Insurance
Employee assistance program
flexible schedule
Flexible spending account
Health Insurance
Health savings account
Loan forgiveness
Paid Time Off
Professional development assistance
Referral program
Tuition Reimbursement
Vision Insurance
Job Description
The Coordinating Center (The Center) is a well-established human services nonprofit organization with over 40 years of dedicated experience supporting children, youth, adults, and seniors who have complex medical needs and disabilities across the state of Maryland. The Center specializes in delivering person-centered, community-based care coordination services and population health management. Our mission is deeply rooted in promoting quality health, affordable healthcare access, and meaningful community integration for people of all ages and abilities. Over the decades, The Coordinating Center has gained a strong reputation as an industry expert in community service coordination and advocacy for individuals with diverse health... Show More
Job Requirements
- Bachelor’s degree in a human service focus or equivalent experience
- Experience coordinating services for individuals with intellectual/developmental disabilities
- Access to reliable automobile and valid driver’s license
- Excellent communication skills
- Proficiency in Microsoft Office applications
- Ability to multitask and manage complex work processes
- Strong organizational skills
- Commitment to person-centered care philosophy
- Ability to visit clients in Baltimore region
- Willingness to work full-time telecommuting with local visits
Job Qualifications
- Bachelor’s degree in a human service focus or an Associate's degree in a human service focus with two years of human service experience or seven years of specific human service work experience
- Experience in coordinating services for individuals in Medicaid or waiver programs or coordination services for individuals with intellectual or developmental disabilities is strongly preferred
- Competency-based skills and working knowledge in negotiation and conflict management, crisis management, advocacy, problem solving, relationship building, person- and family-centered care, community resources including Medicaid, mental health, social services, juvenile justice, vocational rehabilitation, corrections
- Knowledge of COMAR regulations governing services for individuals with intellectual/developmental disabilities
- Strong belief in opportunities for people with disabilities to fully participate in the community
- Excellent communication skills including writing and speaking
- Computer skills including Word, Excel, and PowerPoint
- Ability to manage complicated work processes and multi-task
Job Duties
- Maintain a gradually developed caseload between 30-40 clients with intellectual/developmental disabilities
- Advocate on behalf of clients while supporting self-advocacy and participation in service planning
- Assist clients with the development of an appropriate and relevant Person-Centered Plan in accordance with COMAR regulations and agency policies
- Research, access and help implement services and supports in a timely manner, ensuring the most integrated settings to meet client needs
- Monitor the provision of services to clients by performing regular information gathering and research relevant to the client’s supports and services
- Visit clients in settings where supports are provided or other locations as desired by clients, at minimum four times during the client’s plan year depending on coordination intensity
- Assist with all client enrollment-related activities to ensure continuity of supports and services
- Facilitate frequent person-centered planning meetings including coordinating quarterly visits, annual PCP meetings, and interdisciplinary meetings as needed
- Conduct required assessments with clients per DDA regulations and program requirements
- Maximize clients’ participation in team process and promote opportunities for self-leadership
- Negotiate and resolve disagreements within the interdisciplinary team
- Annually advise participants of their right to choose from qualified providers
- Respond to provider-generated incident reports timely to ensure individual health and safety
- Document client services accurately to meet billing standards within Maryland’s LTSS system and The Coordinating Center’s systems
- Attend all external and internal required meetings and trainings
- Maintain professional relationships with external service providers to ensure quality coordination of care
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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