Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $50,000.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K Matching
paid life insurance
Employee assistance program
Paid Time Off
Social events
volunteer opportunities
Employer-paid meals
parking
On-site Gym access
training classes
Employee ticket program
Job Description
The Chicago Blackhawks, a storied professional ice hockey team and one of the NHL's "Original Six," established in 1926, represent a pillar of sports culture in Chicago and beyond. Known for their six Stanley Cup championships in 1934, 1938, 1961, 2010, 2013, and 2015, the team operates from the iconic United Center and boasts a rich tradition deeply interwoven with the community and the sport's history. Beyond their competitive legacy, the Chicago Blackhawks organization champions core values such as integrity, curiosity, empathy, collaboration, and originality. This commitment is reflected not only in their on-ice ambitions but also off the ice where they strive to create legendary fan experiences, promote diversity, and foster community impact. One key pursuit is the development of youth hockey, evidenced by the establishment of the Fifth Third Arena - the team's official practice facility and a hub for community youth hockey initiatives. Their outreach efforts extend through strategic partnerships, philanthropy via the Chicago Blackhawks Foundation, and the acquisition of the AHL team, the Rockford IceHogs. Unique among professional sports franchises, the Blackhawks actively honor and engage with Native American heritage through a partnership with the Sac and Fox Nation of Oklahoma, emphasizing support, legacy celebration, and meaningful collaboration with Native communities.
The Coordinator, Events & Experiences position at Blackhawks Ice Center (BIC) is integral to bringing the organization's passion for unparalleled experiences to life. Based full-time at both the Blackhawks Ice Center and the United Center offices, the Coordinator plays a vital role in the planning and execution of a diverse range of small to medium-scale events including corporate tournaments, private parties, space rentals, and partner activations. Operating within the larger Blackhawks Entertainment & Events ecosystem, the position benefits from established best practices, training, and infrastructure, enabling the Coordinator to deliver seamless, high-quality event experiences that reinforce BIC's reputation as a premier telecommunications and event venue in Chicago.
This role emphasizes a high level of organization, client orientation, and proactive communication skills. The Coordinator anticipates needs, manages logistics meticulously from initial booking through post-event follow-up, and develops detailed run-of-show documents, timelines, and staffing plans. Coordinating with diverse internal teams—ASE, One Off Hospitality, and arena operations—as well as managing third-party vendors such as catering, décor, audiovisual, and entertainment partners, the Coordinator ensures every detail aligns smoothly. Furthermore, collaboration is key in sequencing events without conflict, upholding the venue's standards, and supporting larger Blackhawks events by integrating logistics and client communications.
The ideal candidate thrives in a fast-paced, dynamic environment where events regularly occur outside standard business hours, including evenings, weekends, and holidays. With an annual salary of $50,000, this full-time exempt role requires an individual motivated by professional sports and committed to delivering excellence. In addition to event management, the Coordinator aids sales teams by providing critical post-event feedback that informs future sales and client retention strategies. Ultimately, this position is critical in crafting a client experience characterized by precision, hospitality, and lasting value, positioning BIC as a top destination for private events in Chicago.
Working with the Chicago Blackhawks means immersing in a collaborative, engaging workplace culture that celebrates not only hockey but also employee well-being, diversity, and continuous growth. The team fosters an inclusive environment where all staff bring their authentic selves to work, supported by comprehensive benefits and perks including medical, dental and vision insurance, 401k matching, paid life insurance, an employee assistance program, paid time off, social events, volunteer opportunities, meals, parking, gym access, and more. Joining the Blackhawks team offers the chance to be part of a historic franchise dedicated to reimagining the potential of hockey through memorable and inclusive experiences that extend far beyond the rink.
The Coordinator, Events & Experiences position at Blackhawks Ice Center (BIC) is integral to bringing the organization's passion for unparalleled experiences to life. Based full-time at both the Blackhawks Ice Center and the United Center offices, the Coordinator plays a vital role in the planning and execution of a diverse range of small to medium-scale events including corporate tournaments, private parties, space rentals, and partner activations. Operating within the larger Blackhawks Entertainment & Events ecosystem, the position benefits from established best practices, training, and infrastructure, enabling the Coordinator to deliver seamless, high-quality event experiences that reinforce BIC's reputation as a premier telecommunications and event venue in Chicago.
This role emphasizes a high level of organization, client orientation, and proactive communication skills. The Coordinator anticipates needs, manages logistics meticulously from initial booking through post-event follow-up, and develops detailed run-of-show documents, timelines, and staffing plans. Coordinating with diverse internal teams—ASE, One Off Hospitality, and arena operations—as well as managing third-party vendors such as catering, décor, audiovisual, and entertainment partners, the Coordinator ensures every detail aligns smoothly. Furthermore, collaboration is key in sequencing events without conflict, upholding the venue's standards, and supporting larger Blackhawks events by integrating logistics and client communications.
The ideal candidate thrives in a fast-paced, dynamic environment where events regularly occur outside standard business hours, including evenings, weekends, and holidays. With an annual salary of $50,000, this full-time exempt role requires an individual motivated by professional sports and committed to delivering excellence. In addition to event management, the Coordinator aids sales teams by providing critical post-event feedback that informs future sales and client retention strategies. Ultimately, this position is critical in crafting a client experience characterized by precision, hospitality, and lasting value, positioning BIC as a top destination for private events in Chicago.
Working with the Chicago Blackhawks means immersing in a collaborative, engaging workplace culture that celebrates not only hockey but also employee well-being, diversity, and continuous growth. The team fosters an inclusive environment where all staff bring their authentic selves to work, supported by comprehensive benefits and perks including medical, dental and vision insurance, 401k matching, paid life insurance, an employee assistance program, paid time off, social events, volunteer opportunities, meals, parking, gym access, and more. Joining the Blackhawks team offers the chance to be part of a historic franchise dedicated to reimagining the potential of hockey through memorable and inclusive experiences that extend far beyond the rink.
Job Requirements
- Associate degree or higher preferred
- Minimum of two years experience in event coordination or related field
- Familiarity with event management software and Microsoft Office Suite
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Ability to work flexible hours including evenings weekends and holidays
- Proven ability to work independently and as part of a team
- Physical ability to manage event setup and breakdown tasks
- Commitment to fostering an inclusive and collaborative workplace environment
Job Qualifications
- Two or more years of experience in event coordination venue operations or hospitality sports entertainment or arena venue experience preferred
- Exceptional organizational skills with the ability to manage multiple events simultaneously across varying scales
- Strong interpersonal and client-facing communication skills comfortable as the primary point of contact for corporate and private clients
- Experience coordinating with vendors internal operations teams and third-party partners
- Proficiency with event management tools Microsoft Office Suite and basic project management platforms
- Ability to build and manage detailed run-of-show documents and event timelines
- Willing and able to work evenings weekends and holidays consistent with event schedules
- Self-directed and solutions-oriented comfortable making real-time decisions under pressure
- Passionate about working for a professional sports organization
- Positive collaborative attitude with a team-first mentality
Job Duties
- Serve as the lead coordinator for all small and medium-scale events at BIC including corporate tournaments private parties space rentals partner activations and community events
- Own all event logistics from initial booking confirmation through day-of execution and post-event follow-up
- Develop detailed event timelines run-of-show documents floorplans and staffing plans for each event
- Manage event setup and breakdown coordination ensuring all spaces are prepared and restored to standard
- Own and maintain the master event calendar for the facility
- Serve as the primary client contact throughout the planning process building trust and delivering a best-in-class hospitality experience
- Coordinate with internal teams including ASE One Off Hospitality and arena operations to align resources and responsibilities for each event
- Manage relationships with third-party vendors including catering décor AV and entertainment partners
- Communicate effectively with all arena stakeholders to ensure events are sequenced and executed without conflict
- Act as the first point of integration into the broader Blackhawks Entertainment and Events team for large-scale events hosted at BIC
- Support the Blackhawks Events and Experience leads with on-site coordination logistics management and client liaison responsibilities for marquee events
- Build familiarity with the Blackhawks Events and Experience team's systems tools and workflows to ensure seamless collaboration across the organization
- Partner closely with BIC sales leadership to ensure event execution directly supports and reinforces the sales effort at the facility
- Provide post-event recaps and client feedback to inform future sales conversations and renewal opportunities
- Help shape a client experience that positions BIC as the premier private event destination in the Chicago market
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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