Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
Company paid term life insurance
Disability Coverage
401(k) Plan
Employee stock purchase plan
Paid Time Off
Holiday pay
Vacation Time
sick leave
Complementary cruises
Employee Discounts
Tuition Reimbursement
On-site fitness center
Job Description
Carnival Cruise Line is the world's most popular cruise line, known for delivering safe, fun, and memorable vacations at a great value. With a fleet offering a variety of unique experiences, Carnival provides its guests with world-class entertainment, dining, and opportunities to explore stunning destinations. The company prides itself on creating lasting memories and maintaining a commitment to the communities and environments it touches. As a global leader in the cruise industry, Carnival Cruise Line fosters a diverse and inclusive workplace where employees can grow professionally and contribute meaningfully to the guest experience and company success.
The Coordinator, Entertainment Experience - Programming & Operations is a pivotal role within Carnival Cruise Line's entertainment division. This position supports the successful execution of entertainment programs and operational initiatives across the entire fleet, ensuring that guests enjoy consistent and high-quality entertainment offerings. Reporting to the Supervisor of Programming & Operations, the Coordinator provides essential administrative, logistical, and operational support to help maintain the smooth functioning of all entertainment experiences onboard. The role involves collaboration with shipboard entertainment teams and shoreside departments, helping to coordinate inventory management, purchasing, shipment tracking, invoice processing, vendor communication, and reporting.
This role requires a highly organized and detail-oriented professional who can adapt to a fast-paced environment while managing multiple priorities effectively. The Coordinator assists with everyday operational tasks such as inventory tracking and quality assurance for supplies, equipment, and collateral used in entertainment programming and special events. They also oversee logistics related to holiday decorations and special event supplies, supporting shipment tracking and communication with warehouses and logistics managers. Attention to financial accountability is crucial in this role, as the Coordinator supports budget monitoring, cost optimization in partnership with sourcing and purchasing teams, vendor setup, and invoice processing to maintain accurate financial records.
The position operates primarily from an office in South Florida, requiring employees to work Monday through Thursday on-site with the option to work from home on Fridays. This in-office classification necessitates proximity to the Miami/Ft. Lauderdale area or willingness to relocate. The role embraces Carnival's cultural essentials, promoting collaboration, respect, continuous improvement, and a guest-obsessed mindset. Safety and compliance are also emphasized, requiring the Coordinator to adhere to health, environment, safety, and security protocols and ADA guidelines rigorously.
Ideal candidates for this role have a minimum of a high school diploma or GED, with preferences for those holding an associate's degree in entertainment, hospitality, business, or related fields. They bring strong organizational, communication, and multitasking skills, with proficiency in Microsoft Office 365 applications. Experience with purchasing and inventory tracking systems is beneficial, alongside 1-3 years in entertainment operations, hospitality, event coordination, or related roles. The Coordinator must be capable of working independently and collaboratively while handling operational challenges swiftly and professionally.
Joining Carnival Cruise Line means becoming part of a community committed to ethical and compliant culture, integrity, and mutual respect. Employees benefit from comprehensive rewards, including competitive pay, health benefits, financial plans, paid time off, and unique perks such as complementary cruises and professional development opportunities. This position offers a career path that blends operational excellence with creative entertainment support, ensuring that Carnival continues to be the leader in memorable vacation experiences worldwide.
The Coordinator, Entertainment Experience - Programming & Operations is a pivotal role within Carnival Cruise Line's entertainment division. This position supports the successful execution of entertainment programs and operational initiatives across the entire fleet, ensuring that guests enjoy consistent and high-quality entertainment offerings. Reporting to the Supervisor of Programming & Operations, the Coordinator provides essential administrative, logistical, and operational support to help maintain the smooth functioning of all entertainment experiences onboard. The role involves collaboration with shipboard entertainment teams and shoreside departments, helping to coordinate inventory management, purchasing, shipment tracking, invoice processing, vendor communication, and reporting.
This role requires a highly organized and detail-oriented professional who can adapt to a fast-paced environment while managing multiple priorities effectively. The Coordinator assists with everyday operational tasks such as inventory tracking and quality assurance for supplies, equipment, and collateral used in entertainment programming and special events. They also oversee logistics related to holiday decorations and special event supplies, supporting shipment tracking and communication with warehouses and logistics managers. Attention to financial accountability is crucial in this role, as the Coordinator supports budget monitoring, cost optimization in partnership with sourcing and purchasing teams, vendor setup, and invoice processing to maintain accurate financial records.
The position operates primarily from an office in South Florida, requiring employees to work Monday through Thursday on-site with the option to work from home on Fridays. This in-office classification necessitates proximity to the Miami/Ft. Lauderdale area or willingness to relocate. The role embraces Carnival's cultural essentials, promoting collaboration, respect, continuous improvement, and a guest-obsessed mindset. Safety and compliance are also emphasized, requiring the Coordinator to adhere to health, environment, safety, and security protocols and ADA guidelines rigorously.
Ideal candidates for this role have a minimum of a high school diploma or GED, with preferences for those holding an associate's degree in entertainment, hospitality, business, or related fields. They bring strong organizational, communication, and multitasking skills, with proficiency in Microsoft Office 365 applications. Experience with purchasing and inventory tracking systems is beneficial, alongside 1-3 years in entertainment operations, hospitality, event coordination, or related roles. The Coordinator must be capable of working independently and collaboratively while handling operational challenges swiftly and professionally.
Joining Carnival Cruise Line means becoming part of a community committed to ethical and compliant culture, integrity, and mutual respect. Employees benefit from comprehensive rewards, including competitive pay, health benefits, financial plans, paid time off, and unique perks such as complementary cruises and professional development opportunities. This position offers a career path that blends operational excellence with creative entertainment support, ensuring that Carnival continues to be the leader in memorable vacation experiences worldwide.
Job Requirements
- high school diploma or GED
- ability to manage multiple priorities in a fast-paced environment
- proficiency with Microsoft Office 365
- strong communication skills
- strong organizational and multitasking abilities
- 1-3 years of relevant experience preferred
- flexible and adaptable to changing circumstances
- ability to work independently and as part of a team
- located in or willing to relocate to Miami/Ft. Lauderdale area
- able to work in-office Monday through Thursday with remote work on Fridays
Job Qualifications
- high school diploma or GED
- associate’s degree in entertainment, recreation, tourism, hospitality, or business preferred
- strong organizational, time management, and multitasking skills
- strong written and verbal communication skills
- ability to manage multiple priorities in a fast-paced environment
- proficiency in Microsoft Office 365 applications including Excel, Word, and PowerPoint
- strong attention to detail and problem-solving skills
- ability to work independently and collaboratively across teams
- experience with purchasing systems, databases, or inventory tracking systems preferred
- flexible and able to adjust to changing circumstances
- 1-3 years of experience in entertainment operations, hospitality, administrative coordination, logistics, events, or a related field preferred
- experience supporting cross-functional projects or operational processes preferred
- previous cruise, hospitality, live entertainment, or event coordination experience preferred
Job Duties
- support fleet-wide entertainment operations to help ensure consistency, operational efficiency, and successful execution of onboard events and activities
- coordinate inventory tracking and ordering for holidays, themed events, and entertainment programming
- assist with maintaining quality standards for entertainment-related supplies, collateral, and equipment
- monitor quality control for all supplies needed under entertainment operations to meet guest experience expectations
- lead and support holiday decoration logistics, including shipment, delivery, and scheduling vendor
- assist with shipment logistics, tracking delivery, and communicating with the Carnival warehouse and logistics managers for all entertainment experience related activities, events and holidays
- provide operational support to the Entertainment Experience team, including placing requisitions, collecting data, assisting with travel arrangements, training, and onboarding
- assist with planning and logistics for departmental meetings, conferences, town halls, and special projects
- support budget tracking by monitoring expenses and maintaining accurate records
- partner with sourcing, procurement, and purchasing teams to optimize cost savings and ensure high-quality service
- facilitate setup of new vendors by collecting and verifying required documentation
- coordinate invoice coding, categorizing, and processing, ensuring accuracy and timely resolution
- manage travel arrangements and expense reports in compliance with company policies
- participate in team meetings and foster a positive team environment
- live Carnival’s expected behaviors and encourage collaboration
- embrace safety practices and attend training programs
- ensure compliance with company policies and safety protocols
Job Criteria
Experience
No experience required
Job Location
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