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Coordinator, Concert Catering Logistics
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities
Job Description
Frederik Meijer Gardens & Sculpture Park, located in Grand Rapids, MI, is a premier cultural institution that combines art, nature, and community engagement. Known for its beautifully curated gardens and inspiring sculptures, the park also hosts a renowned concert series that showcases world-class musical talent. This venue not only provides enriching artistic and cultural experiences but also fosters creativity, community involvement, and educational opportunities. With a commitment to excellence, innovation, and stewardship, Frederik Meijer Gardens & Sculpture Park maintains a welcoming and inclusive environment for visitors and staff alike. The garden is recognized for its unique blend of horticulture, art,... Show More
Job Requirements
- High school diploma or equivalent preferred
- minimum 2 years of experience in catering or hospitality
- experience in fast-paced, high-volume service environments
- strong organizational and communication skills
- ability to adapt under pressure
- customer service skills
- first aid/CPR certification preferred
- alcohol service certification preferred or obtainable
- availability to work evenings, weekends, and holidays
- physical ability to stand and walk for extended periods
- ability to lift 20-50 pounds
- ability to navigate stairs, ramps, and uneven surfaces
- clear communication skills
- discretion and professionalism
- ability to work in indoor/outdoor environments
- background check clearance
Job Qualifications
- High school diploma or equivalent preferred
- additional training and education in hospitality, food and beverage, or customer service preferred
- 2+ years of experience in catering, food and beverage, events, or hospitality
- experience in fast-paced, high-volume service environments
- strong organizational, communication, and problem-solving skills
- ability to adapt quickly and stay composed under pressure
- strong customer service and guest engagement skills
- first aid/CPR certification preferred
- alcohol service certification preferred or ability to obtain
- experience supporting concerts, touring events, or backstage operations preferred
- knowledge of food safety standards and catering workflows
- familiarity with POS or service-related systems
Job Duties
- Coordinate backstage catering operations including setup, service flow, and breakdown
- align with touring staff, production teams, and culinary partners
- ensure timing, deliverables, and service expectations are met
- monitor timelines, transitions, and rapid backstage changes
- adapt to evolving needs, last-minute requests, and tight turnarounds
- support seamless execution during high-pressure service
- ensure cleanliness, organization, and readiness of all service areas
- uphold food safety, sanitation, and handling standards
- monitor inventory and restock supplies to prevent disruptions
- provide professional, responsive service to artists, crews, and stakeholders
- accommodate dietary needs, special requests, and menu adjustments
- maintain discretion and confidentiality in all backstage interactions
- partner with culinary, events, and production teams to maintain alignment
- communicate updates clearly across fast-moving environments
- support onboarding or guidance of team members during service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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