Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

Pay rate of $16.25 per hour plus tips
Flexible part-time work schedules
Pay-on-Demand with daily earnings access
paid vacation and sick time off
Pet insurance
interactive training and mentorship
job stability with growth opportunities
employee discount
FREE cookies with every shift

Job Description

Insomnia Cookies is one of the fastest growing late-night sweet indulgence companies in the United States. Founded with the mission to deliver warm, delicious cookies right to your door, this company has expanded rapidly, becoming a popular choice for cookie lovers nationwide. Insomnia Cookies operates a network of bakeries primarily located near college campuses and urban areas, offering fresh-baked cookies, brownies, ice cream sandwiches, and other sweet treats. They are well known for their commitment to quality, fun, and customer satisfaction, aiming to bring comfort and joy to their customers at any time of day or night.

Insomnia Cookies va... Show More

Job Requirements

  • At least 6 months of experience in a customer service focused role preferred
  • personable and genuine outgoing demeanor
  • customer service focused and willingness to exceed guest expectations
  • great communication organizational and math skills
  • must be able to lift up to 40 lb boxes
  • must be 18 years or older
  • must be able to work nights weekends and holidays
  • legally eligible to work in the United States

Job Qualifications

  • At least 6 months of experience in a customer service role preferred
  • personable and outgoing demeanor
  • strong communication skills
  • good organizational and math skills
  • ability to lift up to 40 lb boxes
  • must be 18 years or older
  • willingness to work nights, weekends, and holidays
  • legally eligible to work in the United States

Job Duties

  • Promptly greet guests and take their orders according to procedure
  • help customers understand menu items and answer questions
  • give each customer a warm experience with a smile in person and over the phone
  • bake cookies and prepare ice cream scoops
  • ensure fast, warm, and correct delivery orders are packaged and sent out
  • handle cash and payments accurately with no shortages or overages
  • clean, sanitize, and maintain the bakery

Job Location

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