Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Flexible part-time work schedules
Pay-on-Demand
paid vacation and sick time off
Pet insurance
interactive training and mentorship
Job stability with a rapidly growing and reputable company
Achievable growth and promotion opportunities
Fun, exciting team environment
employee discount
FREE cookies with every shift
Job Description
Insomnia Cookies is a beloved bakery and delivery service renowned for its warm, delicious cookies available late into the night. Founded 20 years ago in a college dorm room by Seth Berkowitz, Insomnia Cookies has transformed from a small startup into a leading global cookie brand with more than 300 stores worldwide. Headquartered in Philadelphia, Pennsylvania, the company's innovative bakery plus delivery concept has garnered a dedicated community of cookie enthusiasts who appreciate the convenience and quality of freshly baked treats delivered to their doors. The brand prides itself on its experiential and accessible approach, making the joy of cookies... Show More
Job Requirements
- At least six months of experience in a customer service focused role - preferred
- personable, genuine, outgoing demeanor
- customer service focused and a willingness to exceed guest expectations
- great communication, organizational and math skills
- must be able to lift up to 40 lb boxes of product
- must be 18 years or older to be employed
- must be able to work nights, weekends and holidays
- legally eligible to work in the United States
Job Qualifications
- At least six months of experience in a customer service focused role - preferred
- personable, genuine, outgoing demeanor
- customer service focused and a willingness to exceed guest expectations
- great communication, organizational and math skills
- must be 18 years or older to be employed
- legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- give each customer a warm experience with a smile in person and over the phone
- bake our delicious cookies to perfection and scoop ice cream
- ensure fast, warm, and correct delivery orders are packaged and sent out
- handle cash and payments accurately and have no shortages or overages
- clean, sanitize, and maintain the bakery
Job Location
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