Cookie Crew

Insomnia Cookies is a leading specialty bakery brand that originated from a college dorm room, founded by Seth Berkowitz. Over the past 20 years, the company has notably expanded its footprint to over 300 stores worldwide, building a robust reputation as a go-to destination for warm, fresh, and delicious cookies delivered all day and late into the night. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies has revolutionized the cookie delivery and gifting industry by combining quality bakery items with a unique late-night delivery service model that continues to resonate with cookie lovers everywhere. This approach has made Insomnia Cookies a cult favorite known for its stellar customer experience and innovative bakery concept.

The Wayne State store, located at 5171 Anthony Wayne Dr, Detroit, MI 48202, is part of this extensive network of stores delivering the delightful brand experience firsthand to its local community. This store epitomizes the company’s commitment to excellent service, quality baked goods, and a fun, engaging team environment. It offers flexible part-time work schedules, which makes it an ideal job for students, night owls, or anyone looking for a sweet and rewarding part-time opportunity.

As a Cookie Crew member at the Wayne State location, you will play a key role in ensuring each customer interaction is warm, friendly, and efficient. You will be the front-line representative, responsible not only for greeting and assisting customers but also for baking fresh, mouth-watering cookies and making sure that every order is prepared, packaged, and delivered with care. Your role directly impacts the customer’s experience, from the initial greeting through to the final delivery of the product, whether in-store or through takeout or delivery services.

This position is not just about serving cookies; it combines customer service excellence with a passion for baking and maintaining high cleanliness standards within the store. Employees benefit from comprehensive training that prepares them to handle all aspects of the job confidently. Moreover, with the company’s ongoing growth, there are abundant opportunities for career advancement within the organization. Team members enjoy job stability, achievable growth and promotion paths, and a friendly, exciting work atmosphere where every day brings something new and enjoyable.

The role also includes valuable perks that make the job even sweeter. Employees receive free cookies and a discount on purchases, which makes indulging in the product a genuine part of the experience. For those with pets, pet insurance is offered, underscoring the company’s attention to employee well-being. Paid time off ensures work-life balance, and flexible shifts accommodate various schedules, including nights, weekends, and holidays. The company values its team and invests in excellent training to help each member thrive, while promoting a supportive team culture. Joining the Cookie Crew means becoming part of a fun, fast-paced environment that rewards ambition and a positive attitude, inviting crew members to enjoy their work while supporting the brand’s expansion and success on a national scale.