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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Free meal per shift
Free theme park access
Training and Development
Employee Discounts
Job Description
Loews Hotels at Universal Orlando is a distinguished hospitality group known for delivering exceptional guest experiences through its award-winning properties at Universal Orlando Resort. Recognized as one of Central Florida's Top Workplaces and named among America’s Best-in-State Employers by Forbes, Loews Hotels prides itself on fostering a collaborative, inclusive, and dynamic workplace culture. The company embraces diversity and inclusivity as foundational values, ensuring that every team member can bring their authentic self to work and connect meaningfully with both colleagues and guests. Loews Hotels supports professional growth by investing in comprehensive training and development opportunities and encourages social responsibility by... Show More
Job Requirements
- 7 plus years experience as pastry supervisor in high-volume upscale hotel or restaurant with banquet facilities
- Knowledge of food service sanitation standards
- Ability to lead and manage pastry production teams
- Physical ability to lift up to 50 lbs
- Ability to work flexible schedules including nights, weekends and holidays
- Strong communication skills in English
- Baking and Pastry or Culinary degree or equivalent formal training preferred
Job Qualifications
- 7 plus years as a working pastry supervisor in high-volume upscale hotel or freestanding restaurant with banquet facilities
- Thorough knowledge of Food Service Sanitation Standards
- Exceptional pastry and dessert preparation and presentation skills
- Experienced with kitchen equipment such as mixers, proofing cabinets, dough sheeters, convection ovens, and walk-in coolers
- Ability to create artistically and aesthetically appealing pastries and desserts
- Baking and Pastry or Culinary degree or equivalent formal training preferred
- Strong organizational skills
- Excellent guest service skills
- Effective verbal and written communication skills in English
Job Duties
- Coordinates and oversees activities of all food production employees in pastry preparation
- Ensures all pastry products meet highest quality and timely service standards
- Leads the pastry team in the absence of Pastry Chef and Sous Chef
- Prepares volume food items according to standardized recipes for consistency
- Reads and comprehends Banquet Event Orders for upcoming events
- Administers departmental guidelines, policies, and procedures
- Monitors proper storage, rotation, and portion control of pastry products
- Practices inventory control including preparation and pick up of items from storeroom
- Supervises cleaning and sanitation of kitchen equipment and work areas
- Manages opening and closing kitchen operations
- Organizes and assists food handlers to meet Loews standards
- Monitors food preparation, holding and storage for food service sanitation compliance
- Reports equipment maintenance needs promptly
- Maintains cleanliness and compliance with health regulations at all times
- Works varied schedules including nights, weekends, and holidays
- Attends training and hotel meetings
- Promotes teamwork and excellent guest service
- Executes emergency procedures as required
- Complies with hotel safety and dress standards
- Engages in recycling and sustainability efforts
- Keeps current with hotel policies and information
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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