Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays

Job Description

This employment opportunity is with a prominent healthcare organization that values high standards in patient care and culinary excellence. The organization operates a Food and Nutrition Services department dedicated to providing nutritious, safe, and appealing meals to patients, staff, and visitors through its retail food services and patient tray delivery systems. This department plays a critical role in enhancing patient satisfaction and supporting the facility's overall mission of health and wellness. Known for its commitment to food safety, sustainability, and customer care, the organization fosters a team-oriented environment where employees are encouraged to contribute to continuous improvement and uphold the highest quality standards.

The Cook II position is a vital role within this Food and Nutrition Services team. Under the direct guidance of the Executive Chef and Sous Chef, the Cook II is responsible for preparing and cooking meals using appropriate food safety and sanitation practices. This role encompasses a variety of culinary functions including short-order cooking, food preparation, seasoning, cooking, and serving all food offerings for patient trays and retail services such as the Grill and Deli stations. The Cook II ensures that meals are prepared to recipe specifications, maintaining consistency in taste, appearance, quantity, and quality.

Collaboration and sustainability are key components of this position. The Cook II actively participates in initiatives like food donation and composting efforts, supporting the organization's dedication to environmental responsibility. Maintaining a clean, organized, and sanitized workstation at all times ensures compliance with health standards and promotes a safe working environment. The candidate must also demonstrate strong customer service skills by engaging with customers and colleagues warmly and professionally, fostering positive experiences and addressing any service recovery needs efficiently.

This role demands flexibility, as the Cook II may be required to work various shifts, including early mornings, evenings, weekends, nights, and holidays. The high-volume, fast-paced environment necessitates multitasking abilities and composure under pressure. Effective communication skills are essential for coordinating with team members and following instructions accurately. Moreover, the Cook II must handle sensitive information discreetly in compliance with privacy regulations such as HIPAA.

Overall, the Cook II contributes significantly to the Food and Nutrition Services department by ensuring the consistent delivery of quality food services that meet patient needs and enhance their hospital experience. This position is ideal for culinary professionals seeking to apply their skills in a healthcare setting with a focus on safety, quality, teamwork, and service excellence. This is a professional job status, indicating a role that includes specialized skills and responsibilities within the food service operation.

Job Requirements

  • Active SafeStaff certification required within 30 days of hire
  • 1-3 years of volume cooking experience in hospital, hotel, institutional or catering setting
  • Ability to communicate sufficiently well in English both verbally and in writing
  • Able to safely use and maintain food service equipment such as knives, microwave, blender, thermometer, refrigerator, and scale
  • Able and available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Able to maintain confidentiality of all patient and guest sensitive information
  • Able to work in a fast-paced environment and multi-task
  • Able to follow simple instructions to accomplish repetitive tasks
  • Able to interact with the public and coworkers in a friendly and enthusiastic manner

Job Qualifications

  • High school education or equivalent preferred
  • 1-3 years of volume cooking experience in hospital, hotel, institutional, or catering settings
  • Previous experience in healthcare food service as a cook preferred
  • Proficiency in food safety practices and culinary techniques
  • Ability to communicate effectively in English both verbally and in writing
  • Able to follow instructions and work in a team-oriented environment
  • Strong interpersonal and multitasking skills
  • Ability to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Knowledge of confidentiality standards such as HIPAA

Job Duties

  • Prepare, season, and cook foods according to recipe standards under the guidance of executive and sous chefs
  • Perform short-order cook functions at retail cafeteria and/or patient tray line, including grilling, cooking, and assembling foods
  • Operate kitchen equipment to measure, mix, wash, peel, cut, shred ingredients, and trim meat, poultry, or fish for culinary use
  • Maintain food production sheets by weighing and documenting food production for all meals and ensure portion sizes meet standards
  • Collaborate with sustainability efforts including food donation and composting of food scraps
  • Ensure workstation and service areas are clean, sanitized, stocked, and organized, including daily cleaning of kitchen equipment
  • Deliver positive customer experiences through warm and professional interactions and provide service recovery as needed

Job Criteria

Experience

Mid Level (3-7 years)


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