Cook Panda Express Knute Rockne Travel Plaza

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $17.50
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Work Schedule

Flexible
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Benefits

flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance

Job Description

Applegreen USA is a leading operator of travel plazas across the Northeast and Midwest regions of the United States, boasting over 80 locations that cater to the needs of travelers. These plazas provide a variety of conveniences including retail options, comfortable facilities, and a broad selection of high-quality food and beverage offerings. Some of the well-known brands featured in Applegreen's travel plazas include Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, and Starbucks, among others. Applegreen is committed to refreshing travelers on their journey by delivering excellent customer service and ensuring a pleasant and efficient travel experience through its diverse range of amenities and products.

The Team Member position at Applegreen is a full-time role that is fundamental to the operation of these travel plazas. This role is designed for individuals who are passionate about customer service and eager to contribute to a fast-paced, team-oriented environment. As a Team Member, you will be responsible for delivering exceptional service to travelers by engaging warmly and helpfully. This includes operating point-of-sale systems to process payments accurately, maintaining food safety standards through proper handling and storage procedures, and ensuring cleanliness and organization of workstations and dining areas. Additionally, team members are expected to actively promote products by cross-selling and up-selling, maintain comprehensive knowledge about the products and services offered at the plaza, and adhere to brand guidelines and company policies.

Applegreen values its people highly and fosters a workplace culture based on its core values which focus on customers and communities, people development, drive, passion, performance, and adaptability to change. The company offers a robust benefits package that supports the well-being and development of its employees, including flexible schedules, medical, dental and vision insurance, paid time off, 401(k) plans with company match, pay on demand via earned wage access, education assistance, employee referral bonuses, meal discounts, and pet insurance. The role is suitable for candidates who can stand and walk for extended periods, demonstrate strong communication skills, and are available to work varied shifts, including nights, weekends, and holidays.

Applegreen prides itself on being an equal opportunity employer providing an inclusive work environment where diversity is celebrated. This role is ideal for individuals looking to grow within a dynamic and supportive company while making a meaningful impact on the travel experiences of thousands of customers daily.

Job Requirements

  • Able to stand and walk for an extended period of time
  • Frequently bend, twist, lift and carry at least 40 pounds
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Available to work a flexible schedule including days, nights, weekends, and holidays
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Job Qualifications

  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
  • Cash handling and customer service experience preferred

Job Duties

  • Consistently provide friendly customer service by engaging in positive, helpful interactions with customers
  • Operate point-of-sale (POS) system, accurately process and receive payment from customers, and follow all customer service and cash handling policies and procedures
  • Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
  • Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
  • Stock, clean, and sanitize workstation and equipment
  • Actively cross-sell and up-sell products
  • Maintain a solid knowledge of products and services available in the plaza
  • Follow required brand standards, food safety requirements, as well as all company policies and procedures
  • Execute a variety of other tasks as assigned

Job Criteria

Experience

No experience required


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