Job Overview

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Compensation

Hourly
Range $12.50 - $16.75
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedules
Career development opportunities
Employee assistance program
401(k) retirement plan

Job Description

Panda Restaurant Group, Inc., founded in 1983 in Glendale, California, has grown to become the largest family-owned American Chinese restaurant concept in the United States. With nearly 2,800 locations worldwide, Panda is widely recognized for delivering exceptional Asian dining experiences. The company is committed to creating an inspiring environment where employees are encouraged to grow and improve their lives while impacting their communities positively. Panda prides itself on upholding family values and fostering a welcoming culture for both employees and guests. The organization values diversity and equal opportunity, ensuring a workplace free from discrimination based on any legally protected characteristics.

The role of a Panda Shift Lead is pivotal in bringing Panda's mission to life within the restaurant. As a key team leader, the Shift Lead supports management by fostering an atmosphere of passion for food, heartfelt service, and prideful ambiance. This position offers a unique opportunity to grow your skills in a fast-paced, growth-driven environment while contributing directly to the day-to-day operational success of the restaurant. The Shift Lead is responsible for managing store operations during their shift, leading teammates with confidence, and ensuring an exceptional guest experience.

This position offers hands-on experience in cooking and preparing Panda’s popular menu items, providing an immersive learning experience in food preparation and safety. Acting as a front-line leader, the Shift Lead creates an energized and welcoming environment that encourages guest satisfaction. Associates in this role gain invaluable skills across diverse aspects of restaurant operations, leadership, and customer service, contributing to their professional development and growth within the company.

Panda emphasizes the importance of teamwork and communication in a dynamic environment. The Shift Lead must adapt quickly to changing priorities and manage conflicts effectively while maintaining high standards of food quality and guest service. This role requires the ability to handle fast-paced work while ensuring accuracy and safety. Shift Leads play a significant role in embodying the Panda spirit, supporting their teams, and driving operational excellence.

As part of Panda’s commitment to inclusivity and support for all employees, the company complies with ADA regulations and offers reasonable accommodations throughout the hiring and employment process. This ensures that every candidate and employee can thrive and contribute effectively within the organization.

Joining Panda Restaurant Group as a Shift Lead not only means becoming a part of a respected and expansive family-owned enterprise but also gaining a platform for personal and career growth in the vibrant restaurant industry.

Job Requirements

  • Some high school education
  • Prefer some operations experience
  • Food handler certification as per local/municipal requirements acquired at applicant's own expense
  • Ability to stand for long periods
  • Ability to lift up to 50 lbs
  • Ability to work in hot and noisy kitchen environments
  • Ability to use kitchen equipment including Chinese cook knife
  • Effective verbal communication skills
  • Ability to manage conflicts and difficult situations

Job Qualifications

  • Some high school education
  • Prefer some operations experience
  • Knowledge of food safety practices
  • Ability to manage a team during a shift
  • Effective verbal communication skills
  • Ability to work in a fast-paced environment
  • Adaptability to changing priorities

Job Duties

  • Support in creating a vibrant and welcoming environment for guests
  • Manage store operations and lead the team during the shift
  • Prepare and cook Panda favorite menu items
  • Develop skills and help develop others
  • Ensure adherence to food safety standards
  • Maintain accurate and efficient service
  • Handle customer interactions and resolve conflicts

Job Location

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